Coinciding with the city's spectacular growth, the erstwhile Bangalore Transport Service transformed into the Bangalore Metropolitan Transport Corporation (BMTC) in 1997. Since then, its fleet has increased from about 1,800 to 6,000.

The corporation introduced hi-tech buses to attract those who would otherwise use their own vehicles. But challenges remain. While some feel bus services are better, others say BMTC has still not managed to woo private vehicle users to shift to public transport. Irrational routing and imbalance in service are among the reasons people cite for preferring private vehicles.

In this background, the live interaction programme ofThe Hindu— ‘It's Official' — will host this month BMTC Managing Director K.R. Srinivasa, who will be interacting with our readers. The programme will be held onThe Hinduoffice premises between 3.30 p.m. and 5 p.m. on May 28.

The first 30 readers who send their grievances/suggestions on issues related to BMTC services will be invited for the interaction, where Mr. Srinivasa will address the issues and also chart out BMTC's vision for the city. Mail your complaints and/or suggestions to It's Official, The Hindu, 19 & 21, Bhagwan Mahaveer Road (Infantry Road), Bangalore 560001 or before May 23.