Hackers allegedly stole Rs. 1.34 lakh from the current account in Axis Bank opened by a former naval officer here early this month.
Though the Reserve Bank of India has mandated banks to send an SMS alert to the account holder on every transaction, the victim got to know about the fraud only the next day.
Anil Ahuja, who has the account in the bank’s Marathahalli branch, was shocked when he received two SMSes about the transactions on May 9. He immediately called up customer care and learnt that there had been six online transactions with money debited from his account over one-and-a-half hours the previous day on May 8. Mr. Ahuja blocked the card and filed a complaint disputing the transaction. Though the bank accepted the complaint, it delayed in giving him a proper explanation or the details of the transaction, prompting him to file a complaint with the Varthur police on May 11. It transpired the money was used to purchase air tickets through Yatra.com
“I got the online transaction authorisation barely one and a half months before and I used it only on two occasions,” Mr. Ahuja told The Hindu . On its part, Axis Bank denied foul play saying its technical team found that the transactions were done through the account’s password known only to Mr. Ahuja and if not him, someone else to whom he divulged it would have done it.
Curiously, though the Varthur police have registered a case (under crime miscellaneous no. 73/13), they denied such a complaint when The Hindu sought details.