BANGALORE: Travel agents in the country have decided to stop selling tickets of Air France, KLM-NW, and Qatar Airways following the decision of these airlines to abolish travel agents’ remuneration.
Speaking to presspersons here on Monday, Travel Agents Association of India chairman N.G. Shankar and Travel Federation of India chairman Seeraj S. Sabharwal said a majority of the airlines have agreed to include “transaction fee” in the ticket itself after their decision to implement “zero” remuneration.
However, these three airlines have decided to abolish remuneration even as the associations were holding dialogue, Mr. Shankar said.
The associations said that after discussions, many airlines, including Air India, Jet Airways, Jet Light, Kingfisher Airlines and Singapore Airlines, have included transaction fee in their airfare.
This decision will facilitate passengers to get a uniform price in buying air tickets from travel agents or airline offices or airport counters or through websites.
They said when the industry was going through a difficult phase, it was not advisable to push through “zero” remuneration, especially when the agents contribute over 80 per cent of the business of travel to airlines. Any further loss of load factor will be a potential disaster for these airlines, which could easily happen due to non-cooperation by agents.