Collector Smitha Sabarwal on Monday directed all the officials to register the details of complaints they had received from people, along with their status on the Prajavani website every Saturday. She warned that action would be initiated against those who failed to do so.
Informing that she would hold review meetings on every Monday based on the details available in the website, the Collector said that they would face the music if the details on the portal is found to be wrong.
Participating in a meeting held here, Ms. Sabarwal said that receipts should be issued for every complainant. She has also expressed displeasure over the factual details furnished by various departments on the website.
Knowing that only one employee has been working at the Grievances Cell, the Collector directed District Revenue Officer (DRO) I. Prakash Kumar to depute three more personnel to the section with immediate effect. The mandal officers were also asked to adjust the staff accordingly at the village level by appointing special officers and submit the details before Thursday.