The State Bank of India (SBI) is in the process of upgrading nearly 530 ATMs in the State to voice-guided machines by March 2013 for the benefit of customers with visual impairment. Such persons can operate ATMs with the help of earphones and plug-in points.

Cash deposit machines (CDM) are being set up in select branches to help customers deposit Rs 49,900 per transaction through ATM-cum-debit cards and SME Insta Deposit Cards. A CDM was opened in Guntur main branch (at Nagarampalem) on Wednesday.

These are only two of many innovative services being rendered to customers as per the Reserve Bank of India’s directive to facilitate at least 50 per cent of the regular transactions through alternative media, said SBI General Manager (Network-III) A.N. Appaiah.

Addressing a press conference, Mr. Appaiah said Green Remittance Cards were evoking good response from walk-in customers who do not have bank accounts.

Funds (transaction limit of Rs 5,000 and monthly cap of Rs 25,000) could be remitted by swiping the GRC which are given free of cost without the need to submit pay-in slips or fill withdrawal forms.

Savings accountholders can avail of Personal Accident Insurance Policies with maximum risk coverage of Rs 4 lakh on an annual premium of just Rs 100. Corporate and retail net banking and mobile banking have become instant hits with the customers.

  • By March, 530 ATMs will be upgraded to

    voice-guided machines

  • Cash deposit machines are being set up in select branches