Petitions received under ‘Praja Vani' programme must be looked into immediately and in the event of any delay, the reasons for it must be specified in the online system put in place for the purpose, said Vijayawada Revenue Division Officer S. Venkat Rao on Tuesday.

He warned the tahsildars against dereliction of duty. Addressing them here through a network conference, Mr. Venkat Rao said neglect of duty in any form would attract immediate departmental action. He said mandal-level tahsildars must work with dedication in extending administrative services to the people through the revenue department. The District Collector and Joint Collector Gaurav Uppal were very particular about timely solution to the online petitions.