Staff Reporter

Uniform software to maintain comprehensive guest record

VIJAYAWADA: Managements of hotels and lodges in the city should take accurate details of their guests before allotting them rooms. Besides capturing their photographs with the help of a web camera, the managements should also crosscheck the phone numbers given by the guests, City Police Commissioner C.V. Anand said on Friday.

He said the managements of all the 140 lodges and hotels under the police commissionerate should use uniform software to maintain a comprehensive guest record.

"Managements of some lodges complained that they are subjected to harassment even after paying bribes to the police. From today lodge managements need not pay bribes to any of our staff. If any personnel is habituated to accepting bribes from the lodge owners, he should stop it from today," he said.

Following the murder of television newsreader Badiga Lakshmi Sujatha in a lodge at Governorpet on February 10, the police have been keeping an eye on the functioning of lodges in the city.

Addressing a meeting with the representatives of hotels and lodges at the commissionerate, Mr. Anand said there was no mechanism to check the functioning of lodges and it was not possible for the police to conduct raids every day.

"The daily records being submitted by the lodge managements at the police stations concerned is of no use, as the details of the guests are not accurate," he pointed out.

Mr. Anand said that new software was designed for the lodges, which can be used by persons with basic knowledge in computers.

"It costs around Rs. 2,500 and the managements need not maintain manual records," he said.

K. Pattabhi Ram, secretary of Vijayawada Hoteliers Association, said some hotels had their own software and urged the Commissioner to make some arrangement to make the new software compatible with the existing ones. M. Venkateswara Rao of Hotel Sri Ram urged the Commissioner to issue letters to every lodge and hotel stating that the new system was mandatory, so that the hoteliers would not face any problems from their guests. Mr. Anand welcomed the two suggestions. TheCommissioner said that arrangements would be made to provide computers on monthly instalment basis.