Staff Reporter

CMD calls for customer-centric IT initiatives

VISAKHAPATNAM: "Speed is the essence of profitability and instant service is the need of the hour," said Chairman and Managing Director of Visakhapatnam Steel Plant (VSP) Y. Siva Sagar Rao at the inaugural of the IT Week celebrations organised by the Information Technology Department of the VSP on Monday.

He said that the nation was in a mature phase of computer era leading to digital Darwinism - an era of the survival of the fittest, and predicted that within a decade people in every village of the country would be using computers and Internet. He called upon IT managers to be agile in implementing new initiatives and said that their efforts should be customer-centric.

Director (Finance) P.K. Bishnoi, Director (Commercial) H.S. Chhatwal, Director (Operations) P.K. Misra and Chief Vigilance Officer M.K. Das spoke. The CMD inaugurated the `Online safety information management system' and Mr. Bishnoi inaugurated the `Online quality evaluation and study system'.

Earlier, General Manager (IT) T. Lakshminarayana gave a presentation highlighting the initiatives adoptedby the IT Department of VSP and its future plans.Deputy General Manager (IT) P. Kondaiah welcomedthe participants.