With the onset of summer, power failures have become a routine these days. The harried consumer is forced to call up the emergency call centre number 155-333 to seek help.

Do you think the call centre personnel are helpful? Has your complaint been attended to immediately?

Send your short opinion to Downtown, The Hindu, Begumpet, Hyderabad - 16 or email to downtownhyd@thehindu.co.in before Tuesday.