Staff Reporter

The ATM centre security guard diverted attention of the customer with his sweet talk

HYDERABAD: A private bank ATM centre’s security guard, who allegedly withdrew Rs. 1.10 lakh after stealing credit cards of two customers, was arrested by the Nacharam police here on Wednesday.

An amount of Rs. 5,000 and a higher-end mobile phone were recovered from the 27-year-old guard G. Venkateswarlu and he was remanded to judicial custody.

Nacharam police station SI A. Satyanarayana told The Hindu that meagre salary and habituation to a luxurious lifestyle drove the guard to commit the fraud. Venkateswarlu was working at the Development Credit Bank ATM centre in Habsiguda for the past six months.

Changes card

He somehow collected a blocked credit card of the DCB. On May 22, he approached a customer Harish, who had problem in withdrawing cash since the server was down, saying he would help him out. “By diverting attention of the customer with his sweet talk, the guard exchanged the blocked card with that of the customer,” the SI said.

Code number

He also collected the code number of the card. After the unsuspecting customer left the place, Venkateshwarlu withdrew Rs. 50,000 from different ATM centres in the next two days using the customer’s credit card.

Buys mobile

When the customer went to the bank complaining that his card was not working, the bank officials told him that money was already withdrawn and the card he possessed was not his. The guard secured the credit card of another customer Narayana in a similar fashion in June.

This time, he exchanged the card of Harish with that of Narayana and withdrew Rs. 60,000 using it. He also bought a mobile phone with that card.

Based on a complaint lodged by Narayana, the Nacharam police registered a cheating case and kept a surveillance at the ATM centre.

They grew suspicious of the guard’s role and took him into custody. During interrogation, he confessed to his crime.