Unwanted set-top boxes present an ugly picture

Special Correspondent
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Having a picture beamed direct from a satellite to one’s home is an opportunity many people have seized. Pictures may come and go on the DTH platform, but the equipment that brings the sights and sounds on the TV screen will remain with you forever. It is because the DTH players refuse to buy back the gadgets if the customer opts out of their service. The situation exists despite intense competition prevailing among the service providers.

Over the years, the advent of the latest technology in picture tube has revolutionised the home TV watching scenario. The development has been congenial to the growth of DTH players. The dish antenna and the set-top box have become part of gadgets of domestic use, falling more or less in the category of home appliances such as refrigerators and washing machines.

The competition among the DTH players has certainly benefited the customers. Several operators are offering novel packages and added services such as live darshan of famous deities and coaching classes on a variety of subjects. There is a healthy competition as has happened in mobile telephony where the range of services has multiplied while the rates have come down. Though the customer is free to migrate to a new service-provider, he will not be able to use the gadgets of the previous operator.



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