Clicking for services

Sujay Mehdudia
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Indians are using the Internet for more and more useful searches than just entertainment, says Google

SEARCH OF PURPOSENeeds are changing.PHOTO: K.V.Srinivasan.
SEARCH OF PURPOSENeeds are changing.PHOTO: K.V.Srinivasan.

From entertainment to utilitarian. The Indian Internet user’s searches on Google have come a long way. Services like banking, shopping and travel have been getting more and more clicks as against entertainment in the past few years, says Google India.

Utilitarian services drive the search volumes for the company, said Google India Vice-President and Managing Director (Sales and Operations) Rajan Anandan, while unveiling the annual Zeitgeist list. “Google’s 2012 Zeitgeist reflects data from 1.2 trillion searches in 146 languages globally. With 137 million users, India is the world’s third largest Internet market and is a good barometer of trends in Indian society as a whole,” he said.

While results in 2011 reflected the emphasis on people and event related searches, Internet users in India have started using the web for their personal needs – shopping, booking tickets and making informed decisions for their offline purchases, he added.

An analysis of the top searches on travel websites showed that while railways, airline tickets, and hotel booking sites were an obvious trend, a bus booking portal featured at number three in the list, marking a new trend in how Indians prefer to travel, Mr. Anandan said, adding that a huge chunk of search volumes were coming from mobile phones.

Most searched

The most searched terms on mobile phones in 2012 included songs, YouTube, ATMs, Cricinfo and IRCTC. Another trend seen in the Zeitgeist is the shift in the user perception on purchasing gadgets, books and accessories to online with Flipkart, Homeshop18 and Snapdeal topping the top searched shopping websites list.

Sensex topped the most searched event this year, followed by Vilasrao Deshmukh’s death and Hurricane Sandy in the US.



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