Qualities of a good manager

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Mastering management: Listen to your inner voice. It is the mantra to success
Mastering management: Listen to your inner voice. It is the mantra to success

Take on students' test of nerves

Abraham Zaleznik defines the term ‘managerial mystique’ in his book (by the same name) as the poorest quality of a leader to blame the subordinates for failure. When things go wrong, “avoiding responsibility is bad, supporting the subordinates is worse, blaming them is the worst,” according to the author.

Two types

Leaders are of two types: people who acquire the position by ability and sincerity; and those who earn it by seniority and inheritance and some of the second type may lack the leadership quality. A leader is he who: (L) Learns from experiences (E) Emotionally balanced (A) Able to communicate (D) Develops new strategies (E) Equally shares the success with others and owns (R) Responsibility for failure.

The words ‘leader’ and ‘manager’ are synonymous at the beginning stage of anybody’s life. Leaders grow through mastering painful conflicts, whereas managers hate challenges, turn inward and seek instructions. Every person has a leader and a manager within him. It pertains particularly to students. Leader in him has ideal targets but the manager fails to implement them being interested in gossips, movies etc. Managers are excellent lawyers. When you fail, manager (in you) convinces in a brilliantly exceptional manner blaming outward reasons for failures such as lack of concentration and memory. If the leader in you accepts the version of your manager, it amounts to ‘managerial mystique’. Contrary to it, if you are able to discover what the manager wants to persuade you, suspend your judgement until all the facts are known and change his perception according to the need, it is called ‘listening to your inner voice’. It is the mantra to success.


Solution for last week’s puzzle: 100 goats in 20 days eat 2,000 units of grass. 50 goats in 60 days eat 3,000 units. It means the extra growth of grass in 40 days is: 1,000 units. In other words, the field can support food for 25 goats indefinitely for their life time.

Grass available for the goats on first-day is: the total amount eaten in 20 days (minus) the new growth during that period i.e. 2,000-(20 x 25) = 1500. Now… according to the question, the field is to be cleared in 25 days. Hence (1,500 / 25 = 60) goats are required. Add 25 to eat extra grass during this period. The answer is 85. Winners list will be published next week.




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