Infosys McCamish Systems has announced transformational customer service platform — VPAS Customer Service Work Desk (CSWD). The product platform offers a unique, configurable desktop with multiple communication options for service representatives. “We view VPAS CSWD as a game-changer, effectively addressing customer experience challenges faced by companies and enabling improved servicing of clients,” Gordon Beckham, President and CEO, Infosys McCamish Systems, said in a release. — Special Correspondent