Special Correspondent

Finding a strategic IT partner is the key for success

Improving efficiency and productivity are the challenges

CHENNAI: Even in tough economic conditions, over 50 per cent of Indian mid-market business decision makers (including chief operating officers, chief financial officers and chief information officers) expect their IT budget to increase during 2009 as compared to last year.

A global study released by IBM says that majority of Indian companies surveyed cited supply chain management (SCM), information management and security management as critical business priorities for improving business performance and efficiency. Most mid-size companies also recognise that a go-it-alone strategy may hinder their chances of success, and finding strategic IT partners who can collaborate with them to realise their vision is the key for success.

The study says that even in current unsettled global economy, mid-size companies continue to innovate and grow through technology investments in India.

The report is based on the study conducted on 1,879 business and IT executives at companies with between 100 and 1,000 employees across industries and in 17 countries, including India, Australia, Benelux, Brazil, Canada, China, Germany, France, Italy, Japan, Malaysia, Mexico, Russia, the U.K., and the U.S.

Ramesh Narasimhan, Director, General Business, IBM India/South Asia, has stated that mid-size companies in India are constantly innovating while deploying resources to create sustainable business value.

Common barriers

Some of the common barriers to successful IT adoption at growing organisations are inability to implement and lack of required skills in-house. Study findings indicate that many mid-size firms work with IT providers and consultants to overcome these barriers. In terms of selection criteria, 70 per cent of those surveyed indicate that they prefer to partner an IT company which has expertise in their business to help them work smarter, while 67 per cent look for partners who can provide the highest quality IT infrastructure solutions. Improving efficiency and productivity, improving customer focus and sharpening business agility emerged as the leading business challenges in the study. Globally, the study shows that despite the current economic environment, a large percentage of organisations are rethinking, not reducing, when it comes to budget.