Staff Reporter

Programme to be held in Chennai on January 20

Kochi: The Computer Society of India is organising a one-day workshop on software maintenance in Chennai on January 20.

Software Maintenance is an extremely essential activity for any software product or service organisation. In fact, a lot more effort and time is spent on maintenance than on the actual product development itself. Even though everyone understands the business value and importance of maintenance, this function seldom gets the attention it deserves compared to traditional development functions, a press release issued here in this regard points out.

Many speakers with vast experience in maintenance and support are expected to share their experiences. The workshop is designed to appeal to a wide variety of audience.

Project managers, project leads and engineers working on product development, product maintenance and product support in software product organisations and software services organisations and the in-house teams of enterprise organisations managing software applications would benefit from this workshop.


The following are the sessions organised broadly under product and services maintenance streams.

`Experiences in setting up geographically distributed software product maintenance teams' by Ramesh Bhattiprolu, director, diagnostics and defect resolution group, Oracle India Development Centre, Bangalore.

`Organisation structures for product maintenance' by Gopalaswamy Ramesh, consultant and adjunct professor, Anna University & IIIT-Bangalore.

HR issues

`HR issues in setting up maintenance teams' by Satish Venkatachaliah, vice-president, Human Resources, SAP Labs, Bangalore.

`Customer perspective of maintenance' by Malladi Chandra Mohan, consultant, TCS, Chennai

`Estimation of resources for offshore maintenance' by K. Senthil Nayagam, vice-president, Hexaware Technologies Ltd, Chennai.

`Use of processes and process models' in a maintenance service organisation by Hariharan Mathrubhutham, director of quality and Dharmendraraj G.N., quality manager, Cognizant Technology Solutions, Chennai.

There will be a summary, wind-up, discussions and open issues like applications to ITES, customer support, mass audience products and so on. Presentations on software maintenance tools and services are also planned. For registration and details visit: /csi-chennai/swmws.pdf

Those interested may also contact, K. Adhivarahan on or on the telephone number 094442 75315.