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Wi Fi biryani
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The Nizam Club teams up with entrepreneurs from the city for a unique `wi fi' hospitality
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PHOTO: SATISH. H
SPEED DINING Taking orders was never so smooth
Think of The Nizam Club and a delectable spread from the Hyderabadi dastar comes to mind. And now the biryani and double ka meetha here will come to your table faster, thanks to the Pocket PC and printer equipped workforce on the floor. No more pen and paper orders and innumerable chukkars to and fro to the kitchen and bar here for the steward as your orders are already getting processed as you speak to him.
"In the earlier system the waiter had to take the order from the members and go to the computer to generate an order and check the eligibility of the member. The process was a roadblock delaying service. So we thought of a palm pilot that is connected to the server so that the orders are flashed on the computer in the kitchen. The time between placing the order and service is drastically reduced in this system," says S.A. Niamathullah, president The Nizam Club on the innovative `wireless' service.
Team Hyderabad
Behind this endeavour is the team of entrepreneurs from Vasavi College of Engineering and founders of US based Numbers Only that has over 40 hospital chains in the US and now retail majors in India for clients for their mobile supply chain initiative and subsidiary AtPar.
From mobile applications for inventory management in hospitals— medicines, syringes and gloves stock to facilitating wireless communication in the multi floor super speciality wings as also empowering sales force with hand held devices featuring built in purchase patterns, AtPar has many laurels to its credit.
"If you have mobile workforce with hand held devices 60-70 per cent of the operation is reduced. Our applications have been tremendously successful in the West. We wanted to explore the home ground," says Ravi Devulapally of Numbers Only.
With a major FMCG chain for client and more retail applications in the wings, and talks with hospital chains in progress in the country it sure is a promising homecoming for them.
On the current Pocket PC application for The Nizam Club that has the menu, restaurant layout, table number and club member details a touch screen away, "it has been exiting. Wireless service can be a reality in star hotels where the waiter can have intelligent conversation with the guests in the time saved," adds Devulapally.
As for the The Nizam Club, "we are using few Pocket PCs at the moment and are in the process of training staff.
We are waiting for the day when all stewards will carry one to take orders," says Niamathullah.
Talk about speed dining!
SYEDA FARIDA
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