Unsolicited calls

August 07, 2010 12:52 am | Updated 12:52 am IST

It requires a nuisance call to the Union Finance Minister for the government to act in reining in unsolicited telemarketing calls though the Do Not Call Registry has been in place for quite some time. In other words, it is proof enough that the DNC registry has been ineffective and that any ordinary subscriber or his/her work is less important than that of a minister. Why have the service-providers not been acting on the registry all these years? Would the service providers have continued to take the man-on-the street for granted had this episode not come to light?

The registry, incidentally, acts only on unsolicited telemarketing calls or SMSs. There is no way to disable the promotional advertisements service providers bombard their customers with or their recorded calls that promote their plans. No private telecom player publishes the landline telephone directory. The Telecom Regulatory Authority of India should insist on it.

A.V. Narayanan,

Tiruchi

Millions of mobile phone users across the country are thankful to the telemarketing man who made the unsolicited call to the Finance Minister offering him a home loan. But for his “intervention,” the Telecom Minister would not have swung into action.

P.G. Menon,

Chennai

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.