Opinion » Lead

Updated: June 28, 2012 01:01 IST

Experiments with Aadhaar

    Bharat Bhatti
    Jean Drèze
    Reetika Khera
Comment (37)   ·   print   ·   T  T  
The Hindu

Technical glitches in the unique identification method make it unreliable in disbursing wages under the employment guarantee scheme

Within a few weeks of “Aadhaar-enabled” payments of Mahatma Gandhi National Rural Employment Guarantee Scheme wages being initiated in Jharkhand, earlier this year, glowing accounts of this experiment started appearing in the national media. Some of them also gave the impression, intentionally or otherwise, that this successful experiment covered most of Jharkhand. A fairly typical excerpt, which condenses five grand claims in a few lines, is as follows: “As the new system ensures payment of wages within a week, the demand for work under MGNREGS has gone up. Consequently, migration has been checked, families have been reunited and, no less important, some workers have a saving in the bank.”

Enthused by these upbeat reports, we tried to trace the evidence behind them, but quickly reached a dead end. The authorities in Ranchi referred us to the website of the Unique Identification Authority of India (UIDAI), but we did not find any evaluation of the experiment there or, for that matter, any details of it. There was no alternative, it seemed, than to check the facts for ourselves.

Ratu Block

We headed for the Ratu Block in Ranchi District, the source of most of the reports. It was, at that time (early March), one of the five Blocks where the experiment had been launched. On arrival, we found that only three gram panchayats (GPs) were involved, out of 14 in Ratu Block. The showpiece appeared to be Tigra GP, but it turned out that even there, only one worksite had enjoyed the blessings of Aadhaar-enabled wage payments. In the three GPs together, the system had been implemented at five worksites, employing a total of about 50 workers. We managed to interview 42 of them with the help of a small team of student volunteers.

The main role of Aadhaar in the Jharkhand experiment is to facilitate the implementation of the “business correspondent” (BC) model. Under this model, accredited agents provide doorstep banking services to MGNREGS workers using a micro-ATM. They act as extension counters of the local bank (in this case, Bank of India), disbursing wages close to people’s homes. Biometric authentication is meant to prevent identity fraud, e.g. someone’s wages being withdrawn by someone else. Aadhaar is one possible foundation of biometric identification, though not the only one. In this approach, wages are paid through Aadhaar-enabled accounts that are supposed to be opened at the time of UID enrolment. Authentication requires internet connectivity, so that workers’ fingerprints and Aadhaar numbers can be matched with the UIDAI’s Central Identities Data Repository.

The BC model widens the reach of the banking system in rural areas. This, in turn, helps to bring more MGNREGS workers under the umbrella of the banking system, as opposed to post offices, where corruption (including identify fraud) is a serious problem. Doorstep banking facilities are also a significant convenience for workers in areas where bank offices are distant, overcrowded, or unfriendly.

A little farcical

Coming back to Ratu, some aspects of the experiment were a little farcical. For instance, on one occasion, workers from Tigra were asked to collect their wages 10 kilometres away, so that Aadhaar-enabled payments could be done in front of a visiting Minister. On a more positive note, the system seemed to work, at least under close supervision. Further, most of the workers had a positive view of it. They appreciated being able to collect their wages closer to their homes, without the hassles of queuing in overcrowded banks or of depending on corrupt middlemen to extract their wages from the post office. They did not fully understand the new technology, but nor were they afraid or suspicious of it.

Having said this, there were problems too. Dependence on fingerprint recognition, internet connectivity, and the goodwill of the BC created new vulnerabilities. Fingerprint recognition problems alone affected 12 out of 42 respondents. Some workers did not have a UID number, and some had a UID number but no Aadhaar-enabled account. None of them had received bank passbooks, making it difficult for them to withdraw their wages from the bank when the Aadhaar system failed.

Four respondents were yet to find a way of getting hold of their wages. Otherwise, the payment of wages was reasonably timely, but this had more to do with intensive supervision than with Aadhaar. It is important to understand that Aadhaar, on its own, is of limited help in reducing delays in MGNREGS wage payments. This is because the bulk of the delays occur before the banking system is involved — at the stage of submission of muster rolls, work measurement, preparation of payment advice, and so on. At every step, there is a lot of foot-dragging, and Aadhaar is not the answer.

(According to the MGNREGA Commissioner in Jharkhand, quoted in one of the articles mentioned earlier, “Against one month now, payments will reach workers’ accounts in one week.” This statement is typical of the delusional mindset of the Jharkhand administration. Not only are current delays much longer than one month, the claim that Aadhaar will reduce them to one week has no basis.)


What next? It is easy to envisage a certain way of extending this experiment that would turn it into a nightmare for MGNREGS workers. Three steps would be a potent recipe for chaos: depriving MGNREGS workers of bank passbooks, imposing the system even where there is no internet connectivity, and insisting on a single bank operating in each Block (the odd “one Block, one bank” rule). All this may seem far-fetched, but there are precedents of this sort of irresponsibility. Short of this, if the Aadhaar-based BC model is hastily extended without the system being ready (as happened earlier with the transition from cash to bank and post-office payments of MGNREGS wages), it could easily compound rather than alleviate other sources of delays in wage payments.

It is also possible to see a more constructive roll-out of the BC model across the country. In this constructive approach, the BC model would act as an additional facility for MGNREGS workers, supplementing ordinary bank procedures instead of becoming a compulsory alternative. This would enable labourers to bypass the BC in cases of fingerprint recognition problems, or when the BC is corrupt or unreliable. For this purpose, the first step is to issue bank passbooks to MGNREGS workers — this had not been done in Ratu.

The question remains whether Aadhaar adds value to other versions of the BC model. In the adjacent Block of Itki, the BC model is being implemented without Aadhaar, in partnership with FINO, a private company. Workers’ fingerprints are stored on a smart card, used for authentication and tamper-proof record-keeping. This obviates the need for internet connectivity, an important advantage of the Itki system in areas like rural Jharkhand.

Aadhaar, for its part, has two potential advantages. First, it facilitates multiple biometric applications based on single UID enrolment. Second, Aadhaar facilitates “inter-operability”, that is, linking of different UID-enabled databases. But the same features also have costs. For instance, dependence on a centralised enrolment system (as opposed to local biometrics) makes it much harder to correct or update the database, or to include workers who missed the initial enrolment drive. Similarly, inter-operability raises a host of privacy and civil liberties issues. A brief exploratory visit to Itki did not uncover any obvious reason to prefer the Aadhaar system to local biometrics.

Poor cousin

It is also worth noting that the Jharkhand experiment is a very poor cousin of much earlier and larger efforts to implement the BC model in Andhra Pradesh. Unlike UIDAI, the government of Andhra Pradesh has conducted serious experiments with the BC model and learnt from them. Biometric micro-ATMs are now being installed at local post offices, an important idea for the whole country: micro-ATMs could give post offices a new lease of life as effective payment agencies.

In short, Aadhaar-enabled payments for MGNREGS workers raise many issues that are yet to be properly examined and debated. The Ratu project, for one, looked more like a public relations exercise than a serious experiment. Incidentally, we learnt in June 2012 that Aadhaar-enabled wage payments had been discontinued in Tigra, due to resilient fingerprint recognition problems. That, of course, was not reported in the national media.

Last but not the least, it is not clear why MGNREGS should be used as a testing ground for UID applications when other, more useful options are available. For instance, UID could be used quite easily to monitor office attendance of government employees.

The social benefits are likely to be large, and this is a more natural setting for early UID applications than the jungles of Jharkhand. Any takers?

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Jean Dreze i hope is pleasantly surprised what after opposing aadhaar in MGNREGS. From the start aadhaar never claimed 100% success. Instead of 60% payments getting diverted to the corrupt it is better that 10-15% fail to get benefits while the remaining get benefits in time. Even among those who did not get benefits the system can be improved by use of say local biometrics or iris based 1:1 authentication. Iris matching has not been tried as it is said to be a technology which has not matured. In time say about 5-10 years prices of iris based authentication devices will become affordable and we might be looking at more than 99% people getting benefits successfully.

from:  Mukesh Kamath
Posted on: Jun 29, 2012 at 11:00 IST

A a couple of commentators in the list above have said , " Why has the Hindu printed this"? I agree.Let me substantiate this. Jean Dreze is an economist and not a technology expert;his evaluation of implementations of new systems ( yes, IT enabled) will lack the depth of an expert. To anyone in India, today computers are all pervasive and computer based systems successful. This needs no examination-why has Jean Dreze tried to evaluate this and that too in the early stages of experiments? Let the baby appear,not kill it in its first month in the womb. Jean Dreze of NAC , recommended MGNREGA to Sonia Gandhi. He failed to ensure that proper systems were implemented to eliminate fraud. Arguably,government schemes are notoriously corrupt and Jean Dreze knows this very well. Yet,he recommended the scheme? Now, we have a chance to eliminate corruption.Jean Dreze wants to kill or postpone this. Conclusion is inescapable. Point is why is the Hindu giving space to this effort?

from:  Saurabh Sharma
Posted on: Jun 29, 2012 at 06:15 IST

As an economist Jean Dreze is in no position to judge the failure or success of a technology project.As member NAC he started the leaky MGNREGA and now he is worried leaks will stop is my conclusion of his early attacks, on experiments! The passenger railway system could have been similarly attacked in the early days. Can we do without it? Computerisation of banks and stocks trading were a bogey when launched. Can we imagine life without it ? Today, the Tatkal system is a mess and it is non-technology related factors that have connived to beat the system. Sure, we all know that any IT based system can be cheated - the laws need to be tough and effective to land the crooks in jail. The former BSE President Anand Rathi abused his position by asking for data on bulls and bears positions. JC Parekh, BSE President in June 1998 with other broker-office bearers of the BSE, opened up the main computers of the exchange, and allowed brokers to insert fictitious trades in the computer.Dreze?

from:  Saurabh Sharma
Posted on: Jun 29, 2012 at 04:06 IST

I have not got my Aadhaar ID in 10 months now and they are claiming success for the scheme on Aadhaar? What a load!!! I am sure sample size of the population will be 01 in this case.

from:  Tarun Singh
Posted on: Jun 28, 2012 at 23:06 IST

When Aadhar was first talked about, many believed that it will be akin to the Social Security Number in the United States. When Aadhaar enrollment centres were set up, the response from the citizens to get enrolled was very encouraging. But recently we were given to understand that Aadhaar does not have parliamentary sanction and a standing committee of parliament has even questioned the enrollment method adopted by Aadhaar. Further strengthening this, we read in News Papers that even those who have obtained Aadhaar numbers/ cards, should again go through the enrollment process of the National Population Register. Can we afford such a duplication of effort involving thousands of crores of additional expenditure? While it is acknowledged that the unique identity which Aadhaar provides has the potential to streamline distribution of social benefits to the target groups,the fundamental issues of uniqueness and parliamentary sanction remain to be suitably addressed and resolved.

from:  PVL Narasimham
Posted on: Jun 28, 2012 at 15:53 IST

The key point is as mentioned in the article: "bulk of the delays occur before the banking system is involved — at the stage of submission of muster rolls, work measurement, preparation of payment advice, and so on. At every step, there is a lot of foot-dragging, and Aadhaar is not the answer." After spending such a huge amount on Aadhar, if the above mentioned processess are also not IT enabled, Aadhar cannot really work efficiently. It is like having a fiber optic line in the last mile but aluminium wires connecting it doing bulk of the earlier work.

from:  Rajnish
Posted on: Jun 28, 2012 at 07:31 IST

A good article from a pessimistic author.

from:  Sumesh R Bhat
Posted on: Jun 28, 2012 at 06:14 IST

Mahesh, When swiping the card the employee would have to place his finger on a scanning device. This would eliminate bogus attendance.

Many laptop computers today use your fingerprint and only then fire up and allow log in.

When required the Aadhar verification device will also capture the irisscans and BOTH the fingerprint and iris scan will be used for identification. Chances of fraud with this dual check is eliminated.

Banks use dual checks. Credit cards online ask for your CVV number first and then a password check. This password is stored on separate MasterCard / Visa servers.

Aadhar verification is making a beginning. With time a third check can be introduced. One of five questions whose answers are stored in the computer.

Time will allow all to emerge. Pl give things a chance and wait.

from:  Saurabh Sharma
Posted on: Jun 27, 2012 at 21:07 IST

The comments so far indicate that everyone with some exposure to technology is optimistic about the use of Aadhar. I too have 24 yrs experience in IT based systems and am convinced it is the best solution we have today.

from:  Saurabh Sharma
Posted on: Jun 27, 2012 at 20:47 IST

There is an excellent article in Frontline (latest issue) by R.
Ramakumar titled "A Tale of Errors" that exposes the problems with
fingerprints, that the writers of this article fail to acknowledge.

from:  Deepak
Posted on: Jun 27, 2012 at 20:09 IST

I liked the alternative you have provided i.e Attendance of Government Employees.That can be done and will have a nexus of effects on economy also if implemented in a proper way.

from:  Pratiyaksh SIngh
Posted on: Jun 27, 2012 at 16:50 IST

The main worry of a labour is his payment and corruption in making payment to him. It is sure that UID and micro ATMs at post offices gives a much better solution than existing methods of wage distribution.Timely and transperant way of wage distribution gives big boost and moral support to labourers which results into diginifed employment and increased productivity. Treating this as a good opportunity to educate the labour and local communities to make them aware on using internet ,mobile banking and sensitizing on prevention of corruption. we can also use this to achieve the teledensity and broadband connections target set by the NTP,2012 which aims better connectivity and growth. As per NTP, for every increase in 10% of broad band connections there will be 1% growth in GDP.

from:  indra
Posted on: Jun 27, 2012 at 16:22 IST

For Heaven's sake, please give the pilot a chance. And since i have been involved with a bank that is in the process of implementing a similar pilot in another village (though not for Mnregs payment), i can say that a lot of criticisms are unwarranted. It would have served the authors well to visit and read UIDAI's webpage and read about guidelines that have been placed for AUA's and ASA's. Also, it is well known fact that we are all still in an exploratory phase to find a suitable and viable model for financial inclusion (and this includes experiments with BC models, biometric technology , Micro Atm etc etc). The tone of the article could have been a little more optimistic but i guess the authors got carried away with the excitement of exposing a potential 'farce'.

from:  Ajay
Posted on: Jun 27, 2012 at 16:00 IST

Agreed. The uses of UID in different domains must be made and tested properly for what its worth. Trying to validate it using a programme that it self has so many problems is futile.

from:  Anoop
Posted on: Jun 27, 2012 at 14:55 IST

I liked the idea of checking government employees' attendance to office using Aadhar card. But there is issue in this one too - all employees may hand over their cards to a common person (say Peon) & he will swap the card for them daily!

from:  Mahesh
Posted on: Jun 27, 2012 at 14:01 IST

Two quick points. Firstly, the article does not say Aadhaar is very good or terribly bad for MGNREGA, it puts it as a status-quoist measure with a few positives and a few negatives. Functioning of Aadhaar will depend much on local politics about who is powerful and who is not, and how that power is exercised, which people here seem to forget. Aadhaar can't do anything to change that. Second, the basis of UID was not welfare schemes but the decision to have an identity card for all citizens to identify illegally residing Bangladeshi immigrants when the case against IMDT act and illegal Bangladeshi immigration was going on in the Supreme Court. UID will not serve that purpose at all, so this welfare scheme business is being promoted to continue the scheme. Irrespective of it being good or not, the idea that UID can be misused by the Indian state authorities or even companies for frivolous purposes and right to privacy violated, should be kept in mind.

from:  Rakesh Krishnamoorthy Iyer
Posted on: Jun 27, 2012 at 13:37 IST

I read. I am frustated. But i also want a way out of this situation in my country. Somebody guide me. How can i help????

from:  Srikant
Posted on: Jun 27, 2012 at 13:33 IST

the issues pointed in this article are not objectively evaluated. AADHAR is actually a very revolutionary idea based on state of the art technology and aimed precisely at reducing the leakage at multiple levels of welfare disbursement. The issues pointed in this article are somewhat prematurely concluded. Regarding the some workers not having UID they can always go ahead at the nearest aadhar centers which will eventually could be all the banks, post offices , ration shops or even the friendly kirana store. Regarding AAdhar not being able to reduce the delays.The process will eventually get streamlined once the process had done a few cycles. as any large flywheel requires sometime to be actually sustainable so will this be. Regarding authentication, this will be resolved with improving internet connectivity via mobile towers. fingerprint is only an additional way for authentication, atm cards and bank passbooks may always allow people to withdraw funds.

from:  Sankalp Gupta
Posted on: Jun 27, 2012 at 13:22 IST

I fully agree with sampath ram.

from:  Brajendra Singh
Posted on: Jun 27, 2012 at 12:57 IST

UID system is an evolutionary step for Indian system and need to be appreciated. As with any new system it has its own limitations which can be removed by studying them deeply and working on them. The problems highlighted by the author need attention but they can very well be resolved thus create no reason to discard the system itself.It has great future potential if utilized in right manner. UID can become a very good example of technology being utilized for well being of human beings including poor, the group of people who need it most.

from:  Vandita
Posted on: Jun 27, 2012 at 12:57 IST

Introducing technology (that too in rural India) will no doubt be surrounded with problems; Problems involving underdeveloped hard and soft infrastructure. This just reiterates the need and importance of greater spread of education in general and about the welfare schemes in particular. Also, at the time of formulation itself, a significant portion of a government policy/programme should be differentiated for checking corrupt practices that can (and unfortunately will..!!) affect the policy/programme at the time of execution.

from:  kunal Angrish
Posted on: Jun 27, 2012 at 12:54 IST

I appreciate the way writers have exposed the eye-wash practices, which are being implemented at various levels in UID so as to make it a success. However, the system is bound to fail because of its week fundamentals. The whole UID project has been modelled on the basis of a project in UK, which itself has failed and no one has bothered to report on that. Secondly, the whole idea of introducer (much like the bank account) could pose major security risks for the country. Basing the whole system on internet, when the villages does not even have 24 hour electricity is insane and those who are suggesting 3G/4G mobile networks for villages must either visit a village first or propose some practical action. Kudos to the writers!

from:  Vishesh Sharma
Posted on: Jun 27, 2012 at 12:48 IST

The columnists appear to be very learned, but why isn't that we are looking at ways to utilize what has been put together rather than criticize and create a wrong impression. There are bound to be glitches and obstacles and suggestion to overcome them should be highlighted. Getting Aadhar on stream is a humungous task and a lot has been achieved. It is a significant achievement which will pay back over time,

from:  Gnath
Posted on: Jun 27, 2012 at 12:23 IST

Any IT project will have teething troubles and initial glitches when implemented. It does not mean the whole system is dysfunctional or unusable. These issues can be fixed over a period of time and the system will become stable and usable. This is a very good initiative and Adhar can definitely solve quite a lot problems the common man is facing now.

from:  Jay
Posted on: Jun 27, 2012 at 11:57 IST

What else is our hope today for ensuring that money meant for the lowest strata without being siphoned off. If the detractors talk about the money involved in implementation of Adhar at national level, point them to the wealth that we lost to corruption, unaccountability and inefficiency in independent India.

from:  Ramakrishna
Posted on: Jun 27, 2012 at 10:29 IST

As Swarna said, any new concept to be implemented will take some time to establish. Also, it is not necessary that the 'Aadhar' will work out in any field, without any significant efforts. The concept of unique identification system (or number) is excellent. Only thing is to see, how the concerned officers implement it. Everyone should see the positive side of it and should take the advantage of this modern technology. Literacy and awareness about 'Aadhar' will be of the utmost importance. As stated in the article, some of the workers/farmers may not have proper 'Aadhar' card or bank account associated with it. The solution for this is nothing but simply 'Public awareness'. Government can be very successful in making use of Aadhar facility by going hand in hand with public. Jai Hind!

from:  vivek patil
Posted on: Jun 27, 2012 at 09:47 IST

All accounts enabled by this BC model and aadhar authentication are in core banking services i.e. accessible from anywhere in the country. They might be marked as no frills account but banks can make all usual services to them. There is no need of passbook because only the identity proof is sufficient to access the account (say from any bank branch),

from:  Vinod kulkarni
Posted on: Jun 27, 2012 at 08:58 IST

Aadhaar based wage payment to MGNREGS workers should still be regarded as in the experimental phase. More time should be given to the system to be accepted by the people. Acceptance of advanced technology by not so literate people takes time. We should also consider the fact that Jharkhand is a tribal area and central schemes like these are bound to take time to be implemented successfully. In my views this is still a very good attempt to try to bring the tribal people to the mainstream and getting them familiarized with the central schemes and advanced technology.

from:  Divya Prakash
Posted on: Jun 27, 2012 at 08:40 IST

Lost in India's chaos,is the fact that is that we have come up with some very good technology solutions to issues - one being the electronic voting machines which have improved in their design and utility over the years. The UID system in US took many years to reach its full utility. Similarly, Aadhaar may take sometime for people to see its full benefits but it is the way to go. Please do not write such biased articles, creating hypothetical pitfalls and deliberately blurring out the benefits.

from:  malathi
Posted on: Jun 27, 2012 at 08:32 IST

In 1970s someone said that people do not need computer at home, only in labs. Guess what? Now PC are the necessity. Any new technology takes time and energy. Some suggestion for improvement. Micro ATM should be flexible to authenticate with multiple options, either bio-metric and/or 4 digit PIN Number. Allow online Authentication of AADHAAR number with multiple options, either bio- metric and/or 4 digit PIN Number. Opening of AADHAAR enabled Bank Account should be opened up for any Private Bank including virtual bank, rather than just few local Banks. AADHAAR Helpline to send SMS with AADHAAR Number for already enrolled peoples who do not know their AADHAAR #. 1 million Micro-ATM by any BC is viable once Subsidy Cash Transfer is approved for that town.

from:  Hiren
Posted on: Jun 27, 2012 at 08:26 IST

To the jaundiced eye everything looks yellow.
Any new system is bound to have teething problems
and should be given the time to stabilize.
Throwing out Aadhar because it is not a magic wand that solves ALL the problems in one fell swoop is a Tughlak-ian way of doing things. Hope India has matured beyond that.

from:  Sampath Ram
Posted on: Jun 27, 2012 at 06:23 IST

The whole idea of using UID is to see that the payment reaches the appropriate person without the involvement of middlemen. So, testing it in different senarios, even if successful, will be of little help to the actual case. Also, in the case of smart card BC model, what are the consequences if the card is misplaced? It mayn't be of any use even if lands up in other's hands but it will defintiely defeat the very purpose of it's issuance.

from:  Ravi Kiran
Posted on: Jun 27, 2012 at 06:21 IST

As the writers themselves observed first hand but for some reason not willing to
acknowledge, aadhaar does seem to make BC model more efficient by reducing fraud and menacing middlemen. Yes, as with any technology, it will take time to become perfect and that is why it is being introduced in a small way in a phased manner. And yes, again, aadhaar alone is not the only answer, but it is undeniably the most crucial part of the solution.
As govt services become more IT enabled, aadhaar would be an essential component, not a luxury that some think the jharkhand state is unnecessarily indulging in.

from:  Swarna
Posted on: Jun 27, 2012 at 05:44 IST

i) it is sad that the Hindu is publishing such articles ii)UIDAI has NRI experts drawn in from the USA who are the best in their fields iii)Technical Glitches are as expected ,if the pilot project is taking more time than specified in delivery ,it is not Technically Aadhaar ,it must be loads of paper work that has made the system delay verify all the steps before writing such articles ,today everyone is becoming a free for all bloggers and paid news reporter with vested intersts

from:  Rama Mohana Rao anne
Posted on: Jun 27, 2012 at 05:26 IST

Aadhar for all the citizens of our country is very essential for
eventual e governance-if not now at least in the immediate near future.A
few misguided faulty implementation should not deter our efforts to enroll all citizens and create necessary back up infrastructure like
internet connectivity , ATMs etc The authors have brought out the clear
message that gimmicks and half baked publicity oriented projects do more
harm than good for the concept of introduction of Aadhaar.

from:  Krishnan
Posted on: Jun 27, 2012 at 05:15 IST

Internet connectivity problem can be overcome by moving to 3G or 4G
enabled mobile systems. It appears that most problems discussed by the
authors are operational and not arising out of flaws in UID per se.
By and large, NREGA is a failed exercise and has already waster over 2 lakh crores of rupees. The development scholars and govt should realize this and instead facilitate direct cash transfers to Aadhaar enabled beneficiaries in exchange for education, skills development or community sanitation objectives that can bring about long-term structural changes in country side. At the very least, NREGA should prioritize sanitation, education, health, roads, and other rural development or asset creation even if it involves use of machinery and skilled workers.

from:  Sri
Posted on: Jun 27, 2012 at 04:37 IST

MGNREGA wages through Aadhar is a good start in abating the
corruption in the post office wage-disbursement system. Different
blocks visited by the authors reveal its more or less success but
need of the hour is to learn from the mistakes and implement the
system all over India through strengthening its every nook.
Availing passbook facility is crucial.People, working under NGNREMA
are very poor and thus must be ensured good quality service and,
even a tiny mistake, will be ambiguous for them as, this strata is
also unaware of the modern technology like UID.
Using Aadhar in different kinds of applicable projects will be
benifical. Concerned authorities should make plans for its enactment
in a crustal-clear way. All farcical and nightmare must be tackled.
In this regard bio-metric-ATM introduced by Andhra Govt. is useful.
Time has come when resilience must be abandoned and all necessary
steps be taken in order to holistic advantage of Aadhar and
confirmation of hassal free enviornmet.

from:  Sujeet Kumar
Posted on: Jun 27, 2012 at 02:26 IST
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