Studies show that British employers prefer foreign or immigrant workers to Britons because of their attitude to work.
A piece of advice that newly arrived Indian immigrants often get from their British friends is — never do anything “silly” on a weekend because you are not likely to get any help until Monday. “I remember being told jokingly when I arrived on these shores 30 years ago: don't die on a Friday afternoon unless you've pre-booked your funeral arrangements!” a Bangladeshi minicab driver said.
When it comes to work practices, there is no dearth of national stereotypes — the “French leave,” “Spanish practices,” the “Third World syndrome.” Britons, much to the irritation of their European neighbours, claim to work the longest hours in Europe seldom failing to have a dig at the French for their “measly” 35-hour week and long, leisurely lunches.
Britain, they stress, is the only country which has an “opt-out” from the European Union's working time directive that imposes a 48-hour maximum working week on its member-states. The British opt-out means that U.K.-based employees may work longer if they wish but they cannot be forced to do so.
Claims by a European think tank, the European Foundation for the Improvement of Living and Working Conditions, in a report three years ago that Britons were among the “hardest working people in Europe” with only Romanians and Bulgarians putting in longer hours received tub-thumping coverage in the British media. The uber-nationalist Telegraph made a point of rubbing in the bit that said the French worked the least hours.
“By comparison, the French spend an average of just 37.7 hours a week at work, effectively giving them an entire afternoon off compared with British workers,” the newspaper noted gleefully adding: “And while working hours in many parts of Europe are generally falling, those in Britain are rising — from 40.7 hours last year in 2006.”
Not quite persuaded by these claims, a well-known British stand-up comic decided to check it out for himself and found that the picture was not quite as rosy as he had been led to believe. In a hilarious piece, “At All work and no play?” in The Guardian, Dave Cohen wrote how a senior EU official protested ‘non, non, non' when he asked whether it was a fact that Brits were the hardest working people in all of Europe after the Romanians and Bulgarians.
Mr. Cohen was shown a copy of the Fourth European Working Conditions Survey 2007, a detailed statistical analysis produced by the European Foundation (Eurofound), about working practices across Europe.
And what did it show?
“The closer I looked at the figures, the more surprised I was. The survey examines hours worked across 31 countries in Europe, including every member of the EU. Whichever graph I looked at — number of days worked, number of hours, average weekly hours — we were statistically dull. Just to rub things in it was even mentioned in the report. (`Surprisingly, considering the importance of this debate in the British context, the U.K.'s working hours are about average.') I thought I'd better check the facts … But every survey said the same thing — the British do not work the longest hours in Europe, even before you include those hard-grafting ex-communists and Turkish farmers who boost the ‘hours-worked' statistics across the continent,” he wrote.
Three years later, the Fifth European Working Conditions Survey 2010 placed Britain among countries with above-average annual working hours (1,800-1,900 hours) along with Latvia, Ireland, Romania, Cyprus, Lithuania, and Italy but there was a sting in the tail. Britain, it clarified, was a “border-line” case and “at the lower end of the group of countries with above average annual working hours.” Put bluntly, Britain's above-average performance was essentially a statistical illusion. On the ground, things had not changed much.
Actually, working time in most west European countries is said to be decreasing because of improved employment conditions. Most fixed jobs now come with a relatively high amount of paid annual leave than before. The EU's 48-hour maximum working week norm is rarely breached.
But, currently, there is a broader debate going on in Britain. It is not just about whether Britons put in longer hours than their European counterparts but about their very work ethic and whether many of the young Britons coming into the job market are fit to be employed at all. Studies show that British employers prefer foreign or immigrant workers to Britons because of their attitude to work. The perception about British workers' lackadaisical approach to work cuts across the political/ideological divide.
A new report by the Centre for Social Justice, a right-wing think tank, says the widespread unemployment among Britons is down mostly to a lack of work ethic with 62 per cent of the employers saying they turn down British workers because of their “poor work attitude and ethic.” The report calls for a fourth “R” —responsibility — to be added to the three “Rs” — reading, writing and arithmetic.
Recently, an Indian industrialist unwittingly waded into the debate when he criticised the “work ethic” of some of his British workforce and went on to draw a contrast with Indian workers who, he said, were willing to go the “extra mile” in crisis situations. His remarks were described by one liberal commentator as the “ultimate empire-strikes-back moment” pointing out how in the “bad old days of the raj” the Brits revelled in lecturing the “lazy” natives on work ethic.
In an interview to The Times, which was forced to apologise for tweaking the context in which he had made the comment, Ratan Tata recalled his frustration at the culture he found at two British companies, Corus and Jaguar Land Rover, when he bought them. Nobody, he said, was “willing to go the extra mile, nobody.”
In India, on the other hand, he added: “If you are in a crisis, if it means working to midnight, you would do it. The worker in JLR seems to be willing to do that; the management is not.” At JLR “the entire engineering group would be empty on Friday evening, and you have got delays in product introduction. That's the thing that doesn't happen in China or in Indonesia or in Thailand or in Singapore.” Under the new management, he said, things had changed.
The newspaper clarified that his comments “related to his view of the environment which existed when the Tata Group bought JLR and Corus and U.K. managers generally, and were not about his current management and staff.”
While some, especially on the Right, sounded upset arguing that similar remarks by a British employer about Indian workers would not go down well in India, the general reaction was one of agreement with Mr. Tata's views. In an editorial, The Sunday Times said he had put his finger at the right place.
“Mr. Tata was giving voice to a phenomenon that many in business are well aware of. There have been so many reports about Britain's mythical ‘long hours culture' that we have come to believe it. In fact, too many have it too easy. Surveys show company directors believe they are poorly served by Britain's middle managers, while managers rail against the lack of direction they get from senior executives. The result is that many middle managers, who should be the backbone of corporate Britain, are disillusioned time-servers.”
This was echoed by many British employers who are under pressure from the government to give “British jobs to British boys.” Reacting to the government's call to hire more young British workers instead of immigrants David Frost, Director-General of British Chambers of Commerce, said businesses required young people who were able “to read, to write, to be able to communicate and have a strong work ethic.”
“Too often that's not the case and there is a stream of highly able eastern European migrants able to fill those jobs. They are skilled, they speak good English and, more importantly, they want to work,” he said.
Other employers made the same point arguing that although British businesses wanted to give jobs to local people they struggled to find many “employable” young Britons. “The challenge is to ensure that more young Britons are in a position to be the best candidate,” a senior official of the Confederation of British Industry said.
Sir Terry Leah, former boss of the supermarket chain Tesco, described British school standards as “simply not good enough” to prepare children for the world of work. British businesses, he pointed out, needed more pupils to be taught “harder” subjects at school such as mathematics, sciences and languages.
“It's not a good reflection of what's needed for success in business. Success in business is about good manners, the ability to work in a team, to motivate others, to give more in than you take out, about integrity,” he said.
The debate is not new but has acquired an urgency — and is becoming increasingly ill-tempered — because of the current difficult economic climate which has made old notions of work ethic redundant. Long weekends sprawled before the telly are no longer sustainable.
Keywords: Britain's work culture


Comments:
We must not be carried away by such surveys,studies and reports.The main intention of multinationals/transnationals/ corporations/corporate is to propagate such views to get the migrant workers as they can be easily exploited for migrants will not behave in other countries as they behave in their own countries. The strategy is only to get freedom of employment and maximize the profit.Every corporate blame the local workers for their attitude and inefficient ways of work culture.The tragedy is we are simply a catch in the trap.
Europe including UK and USA got richer than Asian countries a long time back. It was may be due to their laziness or lack of hard work ethics. If Indians and immigrant works are so much hard working, how come their respective origin countries are in dismal shape. I have been in USA for past 5 years. Not a single day of strike, dharna or hadtal. Everybody comes to work right on time, works hard, no extra religious holidays unlike India(no good friday too!). We have a professor in our department who is Indian origin, doesn't work at all, tenured so University cannot fire him. Every year he goes off for a vacation of 6 months in India. Everybody hates him in the department. Now please do not generalize and say immigrant power built these nations. They were good to start with, not us.
If the British want to ignore the elephant in the room they can very well do it at their peril. Tata has spoken no more than all to familiar truth of the British inability to shed the work ethics acquired during the days when sun never set in the empire and unearned wealth from the colonies poured in to their country with out having to shed any sweat. To be successful in the newly awakened flat world require paradigm shift in approach to work ethics by British to match the Asiatic work culture. The future is bound to be even more challenging considering the youth of Asia is fast acquiring the disciplined Western way life and high degree of professionalism and confidence at work place fully aware that they have to run just to stand still.
It seems an eternity when British work ethics were copied all over the world. No longer now and the government is to blame with its health and safety and human rights rules, where employees can claim damage from companies for no rhyme or reason which more often than never can be stupid. Imagine a man drowning in 19 inches of water with policemen around who will do nothing because of health and safety rules or an employee who claims a huge payout because he fell off his stool. British themselves tell me that they would rather have non British workers who will finish a job before going home. The UK is one country in Europe when everything shuts down on Christmas day and during the week nothing functions. Take the British civil servant - he can sit back and relax because his work has been outsourced. The first time I heard the word Qango was here in the UK, a byword for wasteful bureaucracy, patronage, lack of democratic accountability and a show of sheer laziness
A classic case of the all-round uselessness of neo-liberalsm - the liberal market haunts its own liberal state!
I disgaree with the generalisation. It is not true that Britons are not hard or smart workers. Immigrants may be willing to work and sweat out in foriegn countries but I have never seen the zeal and enthusiasm of Britons towards work in any immigrant. I highly regard the British education system and working ethos who promote learning and working with ingenuity, curiosity and interests, which is quite absent in culture. I have seen many Indians who just pretend to work and make mullah rather than making any substancial contribution to the work.
I was in Cognizant and TCS and I agree that we have a sense of responsibility. However, what is our benefit for working long hours. Most of the time our IT industries underestimate the work-effort when submitting their project proposals. End result, we are exploited under the threat of unemployment and being overrun. My point is, I'm ready to work provided I have a share of the 'Cake'. I left Cognizant, my first IT company, because they used their HR/management to reject a promotion or an onsite opportunity, when I completed their work, long before their deadline working sometimes until 2 in morning and returning to office at 7 + weekends. The reason given to me was that I did most of the work that I didn't give an opportunity to others. However, I'm not the manager who delegate the work though I'm enthusiastic and studious. So work, if you are sure to get something out of it, DON'T LET THE COMPANIES EXPLOIT U...I really liked working >in Tata (though the culture is old)...
People from asian countries are hard working because of the sheer competition for survival due to high population. If you don't go that extra mile on Friday as mentioned by Mr.Tata your ID card may not work on Monday morning to enter the office. People are forced to get themselves mortagaged to the office-24/7. Thats why lot of people cannot continue any meaningful hobbies they did once in school days. And so people want to settle in Europe/USA because you can have some time for the family and hobbies. Thats why we see people going to do their masters out of India and don't want to come back.
"To be successful in the newly awakened flat world requires a paradigm shift in approach to work ethics by British to match the Asiatic work culture. The future is bound to be even more challenging considering the youth of Asia is fast acquiring the disciplined Western way life and high degree of professionalism and confidence at work place fully aware that they have to run just to stand still."
Uh, bit of a logical disconnect beetween these two sentences, eh wot?
Firstly, in relation to the corporate world, the number of hours a person works is an outdated way of measuring output, particularly in relation to quality of work. It is no good having a work force that puts in the hours if they cannot think creatively or get the job done properly. But more importantly, this rhetoric from the right wing Think Tank Centre for Social Justice (run by previous British Conservative leader Ian Duncan-Smith) has a clear ideological agenda- they do not want to improve the quality of low end, insecure poorly paid jobs that only immigrant populations are prepared to do. The dominance of neo-liberal economics and its obsession with growth at any cost means that companies exploit cheap immigrant labour (who do not expect or receive a living wage in the UK). You can't live in Britain and raise a family on the wage these jobs pay unless you work 12 hours a day, 7 days a week and no one should have to do that. And New Labour are also entrenced in neo-liberalism.
@ Krishnan - you mean forget family right. Please sir. I have lived 1/3 of my life outside India and i know how much exploitation happens in India especially in IT. The problem is in our country, workers are taken for granted and lack a lot of rights. So please do not talk about disciplined life in India. Also, do not assume based on news paper articles that things are fine and dandy for migrants overseas. It is not.
I live in the UK, and I agree with the views being expressed by Businesses and Mr.Tata. In general, immigrant workers have a much stronger work ethic than native British workers. But most commentators are missing a critical point: there are things that both the immigrant workers and native workers can learn from each other. The British workers seem to be much better at planning things, communicating the plans and allotting the right resources to execute. The immigrant workers, especially from India, are too prone to saying 'yes' always and overcommitting themselves (which some companies do exploit) rather than looking at demands realistically. However in the event of a crisis, immigrant workers can generally be relied upon more to go the extra mile, than native British workers. They're unable or unwilling to adjust themselves to the demands made by the Business in such situations.
I have been in UK for about 16 years and I have not come across any example of laziness or poor work ethics being displayed by my British (read white if you want to) colleagues. The quality of human resource is excellent. I have met excellent managerial colleagues, brilliant Business Analyst and they know exactly how work needs to be planned and executed. I would also say the same about my own Indian friends who have come to work here and some of them have chosen to settle down here in this country. Unfortunately, it is not the talent but economic reality which drives the job market and that's why people over here find themselves out of jobs. It's not necessarily because of incompetence but because the same skills are available in abundance in developing nations such as my own country India. Corporations are not into charity and their bottom-line is what matters and tomorrow they will say exactly the same about Indian workers should they manage to find another country. It is cyclical.
I have work both in London and Chennai for more then 4 years each. I think both countries are in the opposite end of the spectrum in terms of 'work-life' balance. Both are unsustainable in the long run. Both work cultures are not to be proud of. An equilibirium should exist between work and life.
It is not corporate's greed thats driving this, it is practically true. We have part of the team in UK and by 5pm on any day (forget Friday evening), they will simply signoff and leave in middle of a problem resolution. You dont have to simply sit in office for 10hrs for the sake of it everyday but atleast be dedicated to put little more extra when there is a problem. Its simply not there
I don't think people in west have improper approach to work. I am in the US since 3 years and i can see the difference. People come sharp on time and leave sharp on time. During work no interferences, chit chat or making excessive personal telephone calls. Before coming to US i worked in India for 10 years where its quiet opposite. People make 30 minute coffee break morning and evening ,1 hour lunch breaks,and actually work during wee hours. Things are quiet unequally distrubuted and less organized which is not the case in the west. I am amazed by the quality of interstates in the US which withstand all the weathers unlike in India where year the highways are full of pothotles. We indians should learn work ethics and integrity from the west.
Nothing could be further from the truth than the notion that it's the individual worker's work ethic, commitement and skills that determine his/her employment. The reason that immigrant and developing nations' workers are prefered , as rightly claimed by the author, to those who indigenous is these workers are cheaper and can easily be arm-twisted. And also by bringing a large force of employees in the 'reserve army of labours' employers can peg the wage low, thus sustaining high profitability. The so called skilled third-world labours are providing capitalist systems the hedge against rising resentment within a flagging economy. The fact is that the employee productivity has risen manifold in the developed world albeit the wage has remained stationary or fallen; worse yet, the space of manoeuvring for employees has been steadily exhausted. Let us not be dazzled by this kind of flawed notion which has been trumpeted by the cheerleaders of Neoliberalism.
Apparently its true that Indians working in India work more than Britons but still the per capita income in India (approx 2800 US$)is comparatively very poor than that of Britain i.e. around 38,500 US$. Where people work only for couple of hours (40.7 hours week)when compared with India where Normally put there 10 hours into work and that too with a very short lunch breaks, that places India far behind in the economic ranking as compared to Britain which is at the 6th position nominally and on 7th by Purchasing,Power,Parity. That means Working for such long seems yielding no significant results...
I found that most Asians work in tier three jobs which in my opinion is unfortunate maybe. There are a lot of illegal immigrants working endlessly in dangerous capacities,where ethic don't apply, or where they are not covered under any lawful employment practices, given that possibly there is a huge need for unskilled labour accepting cheap wages. And it is known that it is easy to find migrant labour filling this gap for menial jobs, given that they come from challenging socio-economic conditions, hopeful that they will fare better. The better jobs are given to the British, so I particularly struggle to see the generalisations in the article about the work ethic of the Britons vis a vis Asians. On a separate note, if the West is really looking for individuals with a strong work ethic like one would find in Asia, it is not to be forgotten that in Asia, work life balance is a myth. The line is a blurred one between businesses wanting capable people vs helping them have a decent life.
Expecting to go an extra mile in a crisis is a legitimate expectation. But ground reality is different, especially in our Indian context. Because there is an employment, employers expect their workers to work beyond normal work hours EVERY DAY. Value for family life is for a toss: proper resources to complete a project isn't created, in the end intruding into their respective family time is a norm in India.
This has to change, why should corporate expect people to stay beyond on Friday nights !!( other than crisis, in fact we have to look if proper resources were committed in the first place to avoid such a crisis or at least avoid overworking people !!)
No corporate is willing to lower profit margin and commit more resources.
Why are long working hours considered so great? If a worker is paid for 40 hours of work and he does that diligently [I exclude instances of emergency of course] what is wrong with that? Overtime does not always translate to bonuses, do they?
We need a job for money and we need money to live comfortably and enjoy life. What is the point of working for 10-12 hours a day, seven days a week with no life outside office, if in that process we are unable to enjoy life??
In today's world of competition, the European attitude of intermix of work and play should be lauded instead of being criticized. After all 'All work and no play makes Jack a dull boy [even if his company profits at his expense]'
I do not know and do not want to comment on the working hours of the whites in UK. However one or two points which I would like to stress is that, working hours primarily depends on which industry you are working in and also your senior staff,to whom you are reporting to (how flexible they are). Also in general, Indians (most are) are hard- working and dedicated. Again it variess from person to person.
On a good note, India is still evolving out of poor conditions and that explains why the hard work ethics.
On a not so good note, It reflects the fact that in India the concept of life work balance is absent leading to an unproductive, unhappy, discontent life, always struggling.
And factor in, whether by culture or by habit, most Indians are habituated to sleep on any work up until their rears are set on fire. Point to prove - Common wealth games, Cricket world cup, the list goes on... So its not always a good sign that Indians go (or are made to go) the extra mile.
The article reveals that The immigrant labour are too docile to claim their just wages and rights from their British employers. The imperialism earns extra profits in this way.Indian labourers and professionals are known for their work ethic although it is different work culture that prevails in offices. Indians have to better organise their work and better manage their time and stress. They have to learn how to enjoy life like the western people. the