The Railways has undertaken a series of initiatives to ensure that it carries the maximum number of passengers in the ensuing peak summer season to optimally utilise available accommodation.
Also, in an endeavour to provide a smooth travel experience to travellers, it has taken various measures for improved passenger experience.
Vikalp scheme
Wait-listed passengers have been given the option of accommodation in any other train, including premier services like Rajdhani or Shatabdi, without payment of any extra fare under the Vikalp scheme, said a senior Railway Ministry official.
The facility to avail alternative train for the same destination was launched on April 1 and it has got a good response since its launching, he said.
The Vikalp facility can also be availed for e-tickets booked prior to April 1.
Ticket cancellation
Tickets booked across reserved ticket booking counters can be cancelled through IRCTC website or by dialling 139. This has been done to make the cancellation process hassle- free, the official said.
Keeping the summer rush in mind, the railways will launch several special trains in the coming weeks.
While some special trains are already being launched this month, many more will be pressed into service to ensure that summer travel plans are not upset, he said.
