Harassed by corrupt babus demanding bribe or delaying work?

Aggrieved persons will soon be able to seek help through a 24X7 toll free number, 1964, to be made functional by the Central Vigilance Commission.

According to country’s anti-corruption watchdog officials, the number will act as a one-stop solution for all complaints related to corruption.

“The anti-bribery helpline will assist complainants in their problems related to unnecessary lingering of work in a concerned government department due to demand of undue favours or gratification by public servants,” a CVC official said.

He said a full-fledged call centre will also be set up to provide services round the clock.

“People will be able to register complaints related to bribery being faced by them in all the central government ministries, departments and public sector units, among others,” the official said.

However, complaints related to Delhi Government or its departments will not be resolved through the proposed helpline or by the Commission since it does not come under its jurisdiction.

The number, 1964, assumes significance as the Central Vigilance Commission was set up in February 1964 by the government.

“We have worked out the technical modalities with the Mahanagar Telephone Nigam Limited (MTNL). There are few things needed to be worked out with other stake holders. We plan to start it within two-months time,” the official said.

Presently, the CVC has a toll free number 1800-11-0180 and 011-24651000 which is operational between 9 a.m. and 7 p.m. from Monday to Friday.

“The 1964 will be working seven days and there will be no such time limitation to register complaints,” the official added.

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