Not many know it was IT services major Infosys which supplied Electronic Keyboard Concentrator to the Telegraph Department and its co-founder N.R. Narayana Murthy used to visit the Central Telegraph Office (CTO) to get feedback on the efficiency of the system.
“We moved from Morse code to Electronic Keyboard Concentrator, supplied by Infosys, which was working on omnibus circuit. Mr. Narayana Murth used to visit our office to get feedback. We were impressed by his simplicity,” said S. Sridhara Murthy, a telegraphist.
Later, the system became even more technology-intensive.
“The Web-based Telegram Message Switches System changed the way of sending telegrams through computers,” said S. Kambalimuth, a senior section supervisor.
Staff members at the CTO are full of many other stories about their days of glory.
S. Sri Ram, senior section supervisor at the phonogram (a telegram dictated over the phone via a local call made to the CTO) section of telegram services, recalled: “Though the norm was to receive seven messages per hour, we were receiving some 20 messages.”