Integrated Computer Aided Dispatch platform to help women who may face violence

The Cabinet Committee on Economic Affairs (CCEA) has approved the proposal of the Ministry of Home Affairs to establish an Integrated Computer Aided Dispatch (CAD) platform. This is an emergency response system for women and other vulnerable groups who may face violence. The Geographical Information System (GIS) based call-taking and Geographical Positioning System (GPS)-based police vehicle dispatch system will be able to respond to distress calls and ensure speedy assistance to women.

Distress or emergency alarms generated by panic buttons, landlines, mobiles through individual devices pioneered by the Department of Information Technology (DIT) or mobile phone applications would be tracked and Emergency Response (ER) units will be dispatched to attend the call. It will be integrated with the existing Dial 100 system for seamless operation and coordination between the two systems.

This project would obtain funding from the Nirbhaya Fund. The project involves a total expenditure of Rs. 321.69 crore which includes an implementation cost (one time) of Rs.204.25 crore, recurring expenditure (operational cost for 5 Years) of Rs.102.12 crore and expenses for the central monitoring and evaluation project management unit of approx Rs.15.32 crore.

The initiative will provide 24 hours and 24X7 helpline service to women in distress and an efficient and effective response system to attend to their calls as well as for alarms related to other emergency services such as medical and disaster (fire etc.) by other responders in an integrated manner. It will also help in providing speedy assistance for helpless women/children of a defined area, who face any form of violence, such as eve teasing, dowry demands, sexual assault, molestation or any other abuse either in public or at home.

The proposed system would also be integrated with Crime and Criminal Tracking and Networking System (CCTNS), and State Service Delivery Gateway (SSDG) and follow the DIT guidelines for scalability, and interoperability. The project involves setting up of city wise hi-tech Control Rooms to cover 114 cities and districts in different states and union territories of India, as identified by the Ministry of Women and Child Development, which includes 71 cities having a population of more than a million or which are headquarters of the State/UT as well as headquarters of 41 highly crime prone districts. The 71 cities would cover a population of over 231.23 million and the 43 districts would cover a population of 160.27 million that is a total coverage of 32.6 per cent of the country.

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