Check-in counters inadequate at airport

September 27, 2016 12:00 am | Updated November 01, 2016 09:19 pm IST

Owing to long wait at the counters, wesometimes miss flights, say passengers

The checking of vehicles after passing through the toll gate, single entry and the inadequate check-in counters at the Visakhapatnam International Airport are sometimes resulting in passengers missing their flights.

Many a time checking of vehicles is being done after the toll gate and this is taking around 15 minutes and passengers have to wait in queue at the entry gate for their turn to enter the airport for another 15 minutes. The check-in is taking a long time and many a time passengers are complaining of having missed their flights, says a travel agent.

Domestic passengers are asked to report 45 minutes before the departure of their flight and when 30 minutes is lost before the entry of the passenger into the airport, the anxiety of passenger can well be imagined. He calls for an increase in the check-in counters and taking steps to reduce the waiting time at the airport.

Manthri Radharani and her relatives waited at the Rajahmundry Railway Station a couple of weeks ago to return to Duvvada by the Simhadri Express, which was supposed to arrive at Rajahmundry at 1.15 p.m. The train was delayed by nearly one-and-a-half hours and they had no inkling about the reason for the delay.

In the meantime, the Hazrat Nizamuddin – Visakhapatnam Swarna Jayanthi express arrived and they boarded the train. This train had no halt at Duvvada and Ms. Radharani had to travel all the way to the main station at Visakhapatnam. It’s a different matter that she chose to stay back in the city at her sister’s place and go home the next day.

Imagine the plight of other passengers, who have to catch autorickshaws and taxis to reach Kurmannapalem, Duvvada and other areas, which are around 25-km away. In big cities, all originating/terminating trains stop at satellite stations for the convenience of passengers. This not only reduces congestion on the roads but also saves precious fuel to the nation, feel rail users.

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