Mails undelivered along IT corridor

August 23, 2014 01:52 am | Updated 01:52 am IST - CHENNAI:

Security personnel at IT firms refuse to accept personal mails of employees — Photo: M. Karunakaran

Security personnel at IT firms refuse to accept personal mails of employees — Photo: M. Karunakaran

For the past six months, several techies working in firms along the IT Corridor have missed letters and parcels addressed to them.

Nearly 25 per cent of the 300-400 mails and articles that land at each of the seven post offices along the IT corridor, every day, is returned or delivered late as security personnel at IT firms refuse to accept personal mails of employees.

Postmen of Sholinganallur and Perungudi complain that waiting for long hours at IT firms to deliver mail has affected service to other residents in nearby localities.

To find a solution to the issue, the department of posts has written to over 30 IT companies in Kelambakkam, Sholinganallur, Perungudi and Okkiyam-Thoraipakkam.

Shyam Sundar of Perungudi post office says, “We spend an additional hour simply waiting to deliver letters. The security personnel do not even accept intimation slips. We return articles that are not delivered even after a week.”

The department had earlier convened a meeting with representatives of IT companies, National Association of Software and Services Companies (Nasscom) and the labour department. But, the problem remains unsolved.

Mervin Alexander, postmaster general, Chennai City Region, says, “Our staffers contact the addressees on their mobile numbers, if specified in the mails. But, a bulk of the articles is still returned. We plan to represent the issue to the labour department again, as a lot of effort is wasted and delivery to other residents is delayed.”

Responding to the issue, Nasscom’s senior director K. Purushothaman says thousands of employees in IT firms move between various site offices.

“It is difficult to track every employee’s schedule. We have agreed to some suggestions like entry of postmen into IT firms. We will soon convene meeting with stakeholders and the labour department to rectify the problem,” he says.

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.