The State Government is taking steps to establish a 24-hour Consumer Helpline at the Civil Supplies Commissioner’s Office in Ezhilagam. The State level Call Centre would become operational next month, said Food Minister E.V. Velu on Thursday.
Inaugurating AAHAR 2009, the fourth edition of international food and hospitality fair, he said that the establishment of the Consumer Helpline would enable aggrieved consumers to file their grievances with regard to the public distribution system. All the fair price shops in the city would be asked to display the helpline number. Moreover, several control rooms have been established in the State.
"To meet the demand, toor dal is being imported from Canada and Myanmar. We have sufficient stock of sugar and we might not face shortage," he said.
Ashok Sinha, Food Processing Industries Secretary said to help small and medium entrepreneurs, the Ministry in association with Indian Institute of Crop Processing Technology (IICPT) Thanjavur, established a Mega Incubation Centre with financial assistance from the Centre. Ministry of Food Processing Industries (MOFPI) will provide machinery and technical assistance to the new entrepreneurs.
Besides, MOFPI in association with IICPT will start offering graduate, post-graduate and doctorate courses in food technology, he said.
As many as 80 companies from India and abroad are taking part in the three-day fair that is being organised by the India Trade Promotion Organisation in collaboration with Association of Resource Companies for the Hospitality Industry of India, MOFPI, Indian Federation of Culinary Association, Agriculture & Processed Foods Export Development Authority and South India Hotel & Restaurant Association at the Chennai Trade Centre.
This year, the fair comprises two independent shows such as ‘Food India’ covering food and food processing sector and ‘Hospitality India’ representing hotel and canteen equipment, and consumables.
The products displayed at the venue include ready-to-eat food, coffee making machine, ice cream machine, beverage dispensers, machinery to produce chips, industry laundry, cookies depositor and wire cutter, coconut by-products, commercial kitchen equipment, and commercial induction stoves, among others.