: Banks are still lagging behind in linking LPG IDs with bank accounts under the Pahal scheme where the LPG subsidy will be directly transferred to bank accounts of consumers. Of the total 1.53 crore LPG consumers in the State, 76.28 lakh have become cash transfer compliant (CTC). The subsidy amount of Rs. 299.68 and advance amount of Rs. 568 have been credited under the scheme. Banks have to still verify and link 20.12 lakh customers that gas agencies have already completed.
In Chennai, Tiruvallur and Kancheepuram districts, out of 35.81 lakh consumers, 16 lakh have become CTC. In these three districts, banks still have to process 3.84 lakh applications. This gap in linking LPG IDs with bank accounts is leading to consumers not getting these amounts and leaving many confused. Each cylinder costs Rs. 404. V. Kumaran of Valasaravakkam said though he received a refill last week, he was yet to receive these amounts. “Though I submitted the forms in December I got it at the old rate. When I went to my agency to cross-check, they said I should I try online again.”
Another consumer said that she got the subsidy and not the advance amount. “I complained to Indane and the company said it would look into the issue,” she said.
Consumers, who have not received these amounts, have been visiting their agencies regularly to register complaints. A gas distributor said that at least 10-15 per cent of consumers, who have received refills, were approaching dealers to know when they would get the advance.
Oil company sources said there were two reasons for non-receipt of the amount – banks not completing the linking process and wrong data entry. Consumers can check their accounts and then lodge a complaint at the agency, filling form No. 6, explained a source.
Consumers can check their accounts and then lodge complaint at gas agency,
filling form No. 6
