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Updated: November 26, 2013 00:57 IST

ATMs without security to remain shut for now

Special Correspondent
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A police officer putting up a poster before shutting down an ATM kiosk in Bangalore on Monday. Photo: K. Murali Kumar
A police officer putting up a poster before shutting down an ATM kiosk in Bangalore on Monday. Photo: K. Murali Kumar

Many banks seek extension of deadline to post guards at ATMs

The Bangalore city police have shut down 1,137 unguarded ATM kiosks of the 3,400 kiosks in the city since Sunday evening, even though many banks have approached the police seeking extension of the deadline.

Additional Commissioner of Police (Law and Order) Kamal Pant told The Hindu that most of the ATMs did not have security guards despite the banks concerned being given a deadline leaving the police with no option but to shut them down.

Though the magisterial order issued by City Police Commissioner Raghavendra H. Auradkar had made it mandatory for the banks to install CCTV cameras to cover inside and outside of the kiosks as well as burglar alarm system, police officials said they were presently closing down ATM centres that did not have security guards. “Many ATMs have CCTV cameras, but our main concern is deployment of security guards,” Mr. Kamal Pant added.

“Many senior officials of the banks approached the Police Commissioner seeking extension of the deadline, but we have made it clear that that the security will not be compromised at any cost,” he added. “Let them depute a guard from tomorrow and we will allow them to operate from the next moment and not otherwise,” Mr. Pant reiterated. He said: “The banks have failed to follow the magisterial order issued by the Police Commissioner. So, we will take action according to law against the banks, which have failed to follow the order.”

Meanwhile, the special teams formed to nab the man who attacked a woman in an ATM kiosk in Bangalore recently are still looking for the clues to trace him.

More In: Bangalore

For very quick solution to Banks, following tips can be implemented .

1.remove all door stickers from the glass door ( like how the films
have been removed from cars)
2.A panic switch inside every ATM lobby( placed in appropriate
position for easy access and operation ) attached to a hooter kept
outside so that in case of emergency, customers can press the same.
3.The front shutter should be kept locked at open position so that no
intruder should be able to pull the shutter down

from:  N.Gurunath
Posted on: Nov 27, 2013 at 06:06 IST

The individual banks thru their consortium should set up an outside uncompromising firm to carry out mystery audits on the minimum criteria that each ATM need to fulfill to be operational.Individual Banks may be doing it currently more as a ritual with a lesser frequency.The cost benefit will be higher if they do it as a consortium.A copy of the findings should asked to be sent to the intelligence wing of the respective Banks and RBI.

from:  R Raghavan
Posted on: Nov 26, 2013 at 18:13 IST

What I fail to understand is that who is responsible for providing security? Is it the police or the banks? If I walk on the road with money in my wallet and get robbed, will you close the road?

from:  E M Fisher Fernando
Posted on: Nov 26, 2013 at 17:59 IST

The decision of the Bangalore City Police to close down all the
unguarded ATM's across the city has exposed many unanswered questions
like the system of ATM allotment, location,deputing of guards etc. The
RBI should immediately order a thorough probe into the whole affair
and the concerned bank should be taken to task for all the ills of the
ATM's operations in India. The police have done well to do their bit
but the Banks need to be exposed at the earliest. There are around
10000 ATM's across India which are unguarded and what will happen to
them now ??

from:  murli venkatraman
Posted on: Nov 26, 2013 at 14:27 IST

Following modification to the ATM could prevent recurrence of the
Bangalore incidence;
a) Rolling shutter shall be provided with locking facility in fully
lifted condition and key shall be with authorised persons
b) The glass swing door shall not have any lock and shall swing
open both inwards and outwards.
c) Mushroom head push button shall be installed at three or four
places and in emergency, when pressed will trigger alarm bell just
outside the ATM for public to respond

from:  C S Padmanabhan
Posted on: Nov 26, 2013 at 13:47 IST
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