As many as 507 users logged on to Namma Wi-Fi, the free wireless Internet service in the city, in the first 24 hours of its launch.
Ramesh Sathya, director of D-Vois Broadband Pvt. Ltd., which is executing the project for the government, said 10 GB of data was downloaded and uploaded in the server between 5.30 p.m. on Friday and 5.30 p.m. on Saturday.
The free Wi-Fi has been enabled in commercial hotspots including M.G. Road and Brigade Road, CMH Road in Indiranagar, and Shanthinagar, Yeshwanthpur and Kormangala bus-stands.
Minor glitchesHowever, some users on M.G. Road and Brigade Road complained of the slow Internet speeds. Arun Kumar, an M. Tech student, added that his connection got disconnected every few minutes.
Another user, Balaji Margonda, felt the Internet speed was fast, but wondered how safe the network was. “I used net banking on my phone. But I do not know how safe it would be. It would be unsafe if all our activities are being tracked,” he said.Some users also complained that those manning the call centre were misguiding them by claiming that the service was not yet available at centres other than M.G. Road and Brigade Road.
Mr. Sathya claimed there were no technical glitches in the service. He said the speed of the Internet was dependent on the websites accessed, devices used and applications running on the device. He also said the company would soon set up a 24/7 system to monitor glitches in the system.
