Around 60 passengers were stranded at the Rajiv Gandhi International Airport (RGIA) in Shamshabad for almost five hours on Tuesday morning owing to the delay in arrival of Vijayawada-bound Air Costa flight.
The flight (LB636) was scheduled to take off from RGIA around 11.35 a.m., but it did not arrive till afternoon, causing inconvenience to passengers, including some foreigners.
“The airline staff behaved irresponsibly and failed to provide proper information about the flight.
There was no clarity till 3 p.m. The staff later told us that the flight would take off from the RGIA around 4.30 p.m.,” said Prof. Ajay Katragadda a passenger.
“I have visited India almost 50 times, but I never faced such a situation,” a Buddhist monk from Germany was quoted as saying. The flight reached Gannavaram around 5.30 p.m.
Some passengers are planning to lodge a complaint with the Director-General of Civil Aviation.
