People in the city may be able to file online applications with Mangalore City Corporation for water supply connections as the civic body has created a website www.mccwatersupply.com. The website is expected to be made functional shortly.
Corporation Commissioner Harish Kumar K. told The Hindu that the civic body had been testing it before making it functional officially. “Once, it is made functional we should not face any problem and get complaints from people,” he said.
A senior official in the water supply section at the corporation said that for new connections, applicants need to download application form in PDF format from the homepage, fill it, and submit it physically to the corporation office with documents required. If not, they could scan the documents required and attach them while submitting the application online.
A senior official would be empowered at this stage to approve water supply connection and inform the applicants within two days about water connection fee payable ranging from Rs. 2,000 to Rs. 8,000 based on the nature of the connection sought.
Once payment was received and challan submitted to the corporation, work order would be generated, based on which applicants could go ahead and get water connection through the corporation authorised plumbers whose list would be uploaded on the portal.
The official said it had been planned to issue the work order within two days.
The official said using the portal, the civic body had begun sending SMS alerts to some consumers now on trial basis acknowledging the receipt of water charges. SMS alerts would be sent if they changed water meters.
The portal would have tariff details and important telephone numbers of employees of the water supply department, the official said.
Consumers would have to register with the portal for using its services, he said.
