The State-level Coordinator for Oil Industry for Kerala has said that there will be no cap on the number of non-subsidised LPG cylinder refills to be supplied to consumers from April next year, though the number of subsidised cylinder refills will be restricted to six.

In a statement, the coordinator, A. Pandian, pointed out that each consumer would get three subsidised refills during the period September 14 to March 31, but there would be no restriction on the number of non-subsidised refills.

“Consumers are requested to ensure that they possessed the Domestic Gas Consumer Card (DGCC) booklet with a serial number and consumer number entered by the distributor,” Mr. Pandian said. “If a consumer has lost /misplaced the DGCC booklet or does not have the DGCC booklet or has a DGCC booklet without a serial number/consumer number, they must get in touch with their distributor and obtain a new booklet, duly stamped and signed by the distributor, after paying applicable charges. The serial number of the DGCC book must be entered by the distributor in his system.”

Consumers should produce the DGCC booklet to the delivery boy while receiving the refill cylinder.

The delivery boy would enter the details of delivery and sign on the DGCC booklet. Consumers must check the entry and sign the DGCC book.

Consumers must also sign the copy of the cash memo as acknowledgement of receipt of the refill cylinder and handover the same to the delivery man, he said.

The cash memo would indicate the number of subsidised cylinder being delivered against entitlement i.e. 1/3, 2/3 or 3/3 as well as the serial number of DGCC booklet. Consumers must check that the serial number of the DGCC matches with that printed on the cash memo.

The oil marketing companies were now securing the Know Your Customer (KYC) forms in a phased manner starting with the consumers identified as having multiple connections, he said.

He urged consumers to co-operate with the KYC exercise quickly so that they would not be inconvenienced in future.

New connections would be released after receipt of the completed KYC forms and multiple connection check by the oil companies.

Those wanting new LPG connections should submit the details in the KYC format along with the Proof of Identity (POI) and Proof of Address (POA).

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