Applicants have to wait for a long time as there are not enough staff.

People who have turned up at the zonal office of the corporation at Vytilla for registration under the Aadhaar (Unique Identification) Project have complained of having to stand in queue for a long duration on account of the absence of enough officials to receive applications.

Standing in wait in a dusty room proved difficult, especially for the aged. They had no facilities to wait for their turn and the absence of drinking water facility or a fan made their situation worse on a hot and humid day. The only fan in the room didn't function.

People were required to fill the relevant application form before waiting in the queue to submit it to be issued with a token number. Based on this number they would be asked to appear for being photographed for the unique ID. Keltron is implementing the project in the corporation.

Under the UID project, each Indian citizen will be given a unique identification number that will, in due course, become the single-most important document for availing oneself of all services — both private and government.

Smitha Anil, a housewife who turned up for filing applications, lamented that the elderly were made to stand in queue for hours as there were no facility for them to sit and wait. “A person almost fell down after developing swelling in his leg. At least two persons should have been appointed for the process, which would have cut down the waiting period,” she said.

Keltron officials were not available for comment.

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