The complaint redressal adalat of the State Commissionerate for Persons with Disabilities at Kakkanad on Saturday was the last resort for many who had been paying futile visits to government offices for months and even years.
The disabled couple Jisha and Sajeev finally received a positive outcome at the adalat after numerous visits to the KSRTC offices. They had been visiting the Angamaly KSRTC office for a long to get their travel pass issued. They were surprised when the adalat, presided over by the State Commissioner for the Disabled Ahmed Pillai, made arrangements to collect their pass for free travel from the Angamaly office. Daily labourer Lasser whose two daughters and sister suffer from chronic diseases also had reasons to cheer when the adalat promised the needful by handing over his complaint to the Handicapped Persons Welfare Corporation. More than 140 of the 240-odd complaints received were settled at the adalat. Various departments, including social security mission, the police, collectorate, civil supplies, Handicapped Persons Welfare Corporation, health, education, KSRTC, and district panchayat had set up counters at the venue of the adalat. A decision was taken to extent financial assistance to build houses for those with two cents or more. About 15 persons had approached the adalat with the request for land and house.
Complaints regarding the issue of disability pension, medical certificate, identity card, and conversion of above poverty line cards to below poverty line category were considered at the adalat. Guidance and opportunities were given to about 25 persons for self-employment.
