For industrialists from Manesar, the Kherki Dhaula toll plaza is an issue of concern. Usually traffic snarls leading up to one kilometre are witnessed on both sides of the plaza leading to chaos beside wastage of fuel.
Demanding that the toll should be better managed, the Manesar Industrial Welfare Association (MIWA) has said that the sensors installed by concessionaire are not effective at all and the toll operator punches the registration numbers of vehicles, which takes a lot of time.
Even the “Monthly Pass System” which the concessionaire initiated has failed badly. In the last one year they have not initiated any “Online Recharge Service”. In the age of internet all industrialists and the employees are compelled to stand in a queue to get the monthly pass renewed.
Moreover, they were yet to introduce the ‘Smart Mobile Tags’ which could be used in different vehicles. They were issuing stickers in the name of vehicles and not individuals, said MIWA.
Last year, when the Government gave the contract to the concessionaire, the company assured that the things would be streamlined in a month, but that appears to be mere eyewash. MIWA also wrote a mail to Haryana Chief Minister Manohar Lal Khattar on January 23 in this regard. Also, MIWA representatives met Delhi-Gurgaon Expressway concessionaire, Millennium City Expressway Private Limited (MCEPL) on January 28 but all was in vain.
MIWA general-secretary Manmohan Gaind said: “We are not shying away from the responsibility of paying toll but it should be well managed. We are industrialists and want that we should have an easy access to our work place.” He further said, “It is a serious issue and we want that the government should interfere and get the things streamlined as this is the only road that connects us to our workplace and we are suffering because of this.”
