The web portal will manage complaints, aid follow-up and help unresolved complaints get escalated to regulatory authorities.

A national web portal that will help students follow up on their complaints — part of the Government’s Ragging Prevention Programme — was inaugurated by Union Human Resource Development Minister Kapil Sibal here on Thursday.

The web portal, developed by the University Grants Commission in collaboration with EdCIL (India) Ltd. and Planet E-Com Solutions, has been introduced to manage all software used in the programme such as calls received by the anti-ragging helpline (18001805522), the email systems of the call centre and the display systems on the web enabling students to see the action on their complaint anytime on the website — www.antiragging.in

The web portal will manage complaints, aid follow-up and help unresolved complaints get escalated to regulatory authorities.

Additionally, it will aid the enhancement of communication with colleges and universities, developing different types of data, displaying the status of complaints and maintaining reports and statistics.

It will also help in creating databases for colleges and universities.

The data bases, created from the affidavits given by students and parents at the time of admissions that ragging offenders are liable to get expelled immediately, will be stored electronically and manned by the web portal.

The Ragging Prevention Programme was the result of a 2009 Supreme Court order.