The Regional Passport Office here is opening a social audit cell which will function from 9.30 a.m. to 12.30 p.m. on all working days from July 18.
A release from S. Sasikumar, Regional Passport Officer, said that an officer will be deputed at the audit cell and the applicant him or herself could appear before the special cell and conduct the audit of his own passport application. All information that is supposed to be provided by the office under the Right to Information Act could be availed from the cell during the social audit by the applicants.
Copies of documents such as police verification reports with remarks or notes of the police officials, details of previous or lost passports to enable applicants to file an FIR with police regarding loss of passport and details about information sought from missions or embassies abroad for issue of passport to applicants who had travelled on emergency certificates could be obtained from the cell.
Normally, the Regional Passport Office dispatches passports between the second day to 22{+n}{+d}day from the date of submission of the application, depending on the receipt of police verification report.
Public grievance redress mechanism has been further strengthened for speedy process of passport issuance. Applications pending for a long time due to requirement of any document could meet the enquiry officer/RPO without any appointment during the visiting hours on all working days.
