The Coimbatore Railway Junction in all likelihood would get ISO certifications for quality management, occupational health and safety, and environment management system in November.
According to Hari Shankar Verma, Divisional Railway Manager, Habibganj station near Bhopal in Madhya Pradesh was the only station in the Indian Railways to get the certifications in 2002.
Mr. Verma told The Hindu that he was instrumental in obtaining the certification for Habibganj station, when he was holding the position of Senior Divisional Operations Manager in West Central Railway Division.
Railway sources here said the process for obtaining ISO certifications – 9001 for Quality Management, 14001 for Occupational Health and Safety and 18001 for Environment Management System was set in motion two weeks ago by the Salem Division of the Southern Railway Zone.
For each and every ISO certificate, the railways will have to follow the parameters laid down by the certification authorities, which includes customer satisfaction, leadership quality improvement, systematic approach. A private consulting agency based in Bengaluru – Digital Age Strategies Private Limited – has been appointed for obtaining ISO certifications.
The officials of the company along with the senior officials of the Salem Division had conducted five meetings at Coimbatore Railway Junction.
The last meeting was held on August 11 and was presided over by the Senior Divisional Commercial Manager Vijuvin.
