Anger attacks can surface and infuriation overpower us at any time-- when colleagues refrain from co-operating, there are unnecessary production delays or incomplete tasks or presentations. This is especially true of those who are more prone to bouts of annoyance, irritation and anger. Some scream, others seethe, some break down, while others are livid in their expression and volume.
Anger, every corporate guru will agree when in the above guise, is only plainly futile. The mind is taken to a state of disarray affecting productivity, resulting in chaos. The ever important inter-personal communication is broken down. Clearly with anger at the helm, only disturbances result.
Allaying anger, controlling irritation and combating explosive behaviour are imperative, especially at the workplace. To work calmly with complete clarity devoid of negative outbursts seems like an enviable ideal. It can only be strengthened when the negative anger that is difficult to combat is redirected into positive energy that will reap constructive results. Anger is often inevitable, yet how we deal with it can determine if it could result in disaster or yield a calm even positive outcome.
Slow down:
To begin with recognise the onset of the attack. When stress levels are rising, expect an outburst and consciously attempt, and maintain your composure. If a peer disappoints or complex problems emerge, don't be hasty in voicing your infuriated resort, or yell or slam the desk. Slow down, take a deep breath keep your cool, and think your reaction through.
The reaction:
By recognising the onset of mounting fury and making an honest attempt to slow down, you automatically give yourself the opportunity of choosing an appropriate reaction other than an anger outburst. By paying attention to what is being said, you can decide how you want to deal with it. Is this a problem that can be solved, or is this too tough to handle and something that has to be ignored? By staying cool, you can decide how to deal with the situation more effectively.
Express:
Anger or irritation is often a personal reaction to a situation you don't agree with. In the corporate scenario, this opinion of yours can have far-reaching benefits provided it is expressed amiably and convincingly. Further adamantly maintaining your views alone can lead to frustration. Hence, some reasons of your anger are better expressed. Without getting agitated calmly state what is bothering you. Let it not appear like an accusation or allegation. Offer or even ask for solutions or explanation amicably. Remember you are expressing your point of view and not your personal concerns or annoyance.
Walk away:
Some things are simply beyond our control and best left that way. Often anger strikes when you don't see or can't understand others' views or whatever has happened. It could well be that you cannot change the situation. Further engagement or argument will only lead to increased complication. Hence, take a deep breath, think of something more positive and walk away. Accept, let go and look for peace and positivity in another task.
Solve problem:
Anger in the corporate world is often a reaction to something that you perceive has gone wrong. Could be the expectations of peers or juniors, interpersonal communication gone awry or a presentation you don't like. Instead of focussing on your agitation, try paying attention to the underlying problem and resolving it. This could be an effective way to use anger positively.
Talk to your self:
Anger management gurus cite self-talk as an effective way of dissipating mounting tempers. State affirmations, write out a personal motto on staying cool and display it in a visible place. Remind yourself that anger is harmful to your personal peace and professional life. Tell yourself, `keep thy cool'.
Take time out:
Anger and irritation are often consequences of pent up emotions of stress and anxiety and the workplace has these in abundance. Hence, don't let them build or stack up inside you. Even on a busy day, take a break, even if to walk done the cubicle aisle. Don't let work over load and anger overpower you.
It's easy to lose control but difficult to reign where the demon called anger resides. But with a strong will and a deep resolve anger can be conquered. With all irritation and infuriation at bay, clarity of thought, and successful productivity is bound to result, with peace of course holding the reigns.
UZMA HYDER
faqs@cnkonline.com
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