Don’t buy the words, buy the car

Buyers can now use technology to get correct and complete information while buying a second hand car

April 06, 2016 10:43 pm | Updated 10:43 pm IST

Sandeep Agarwal of Droom and Jagdish Khattar of Carnation Auto.

Sandeep Agarwal of Droom and Jagdish Khattar of Carnation Auto.

Don’t buy the words of a seller. I learnt this lesson when I was looking to buy a used car. The details I got like scratch-less, mint condition, and new tyres were a complete mismatch from the reality. And that’s understandable. If not, then at least usual.

After all, a seller has to sell. In fact, in our country such is the norm that a seller can do everything to conceal defects or damages. So, it is for buyers to remain on alert.

But, all that might be a thing of past soon. Droom, an online marketplace for buying and selling of used automobiles, has joined hands with Carnation Auto, founded by Jagdish Khattar, to come up with an ECO app. And, the app promises to put behind all the usual worries related to buying of a used automobile.

In a chat with Sandeep Agarwal, CEO and Founder, Droom, I asked how it shall work. And how shall it benefit a buyer. “Well, it is a mobile-based auto inspection solution. And, it would overcome the problem of information asymmetry. Currently, in India buying a used automobile is full of pain points, hassles and pitfalls. ECO app will offer transparency and trust with its unbiased inspection of the vehicle,” stated Agrawal, who claims that his organisation’s strength lies in data science and data management.

So, the app will inspect any vehicle on the preset 121 points. And, it will thus give you a full round-up of the automobile.

In addition, there will be a full circle trust score and an orange book value that shall enable you to take a better decision for your buy.It is to give you a score on a scale of 1 to 10 for the vehicle and then it proposes a book value for the vehicle you are looking to buy. If the seller quotes a price somewhat close to the figure on orange book value then you are assured of not getting cheated.

Here Agarwal mentions that “unfortunately in India we don’t have things like Lemon law or Car Fax which in the United States ensure that the seller stays honest in providing correct information about the vehicle to a potential buyer.

So, we have designed this app which will inspect the vehicle on so many counts that it shall tell you in detail, practically everything that needs to be known.”

All you need to do as a buyer is book an inspection of the vehicle you are looking to buy through the app. Once that is done a Droom certified auto expert will do the job for you by inspecting the vehicle thoroughly. A comprehensive report would be provided. As of now, Droom and Carnation Auto together offer the services of this ECO app in six cities in India with a promise to expand the network to other cities soon.

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