The celestials pray to Lord Narayana, when they are in distress, and the Lord helps them out. That being the case, Andal wonders why is He reluctant to help Her and His sincere devotees.
The celestials are clever in getting what they want; they do not have a staunch loyalty to the Lord. If they are in trouble, they try to extricate themselves from the situation. When they are unable to, they seek out the Lord. But Andal, and those who worship along with Her, are not like that.
During the Lord’s incarnation as Rama, the celestials did not care for His welfare. They were anxious that the demon Ravana be killed, so that they could live in peace. They began to worry about whether Rama would go to the forest or not.
When Rama left for the forest, the whole of Ayodhya was unhappy. But the celestials were happy. When Ravana carried Sita away, they were happier, for they knew that the killing of Ravana would soon take place. Thus, the celestials were selfish when they offered worship to the Lord, said Gomatam Sampathkumarachariar.
Later, during the Krishna avatara, their ingratitude was on display. Narakasura had given trouble to the celestials in many ways. He also took away Indra’s elephant, Iravatham. The celestials appealed to the Lord for help, and He killed Narakasura.
Lord Krishna went to the celestial world, along with His Consort Satyabhama. In the celestial world was a parijatha tree, and Satyabhama saw the tree, which was in bloom. She wanted a few flowers, but She was told that parijatha flowers were for celestials. Someone like Satyabhama, who was from the Earth, could not be given the flowers. Forgetting the help Krishna had rendered them, the king of celestials spoke arrogantly. The Lord uprooted the whole tree and brought it down to the Earth. Angered, Indra decided to fight the Lord! He had forgotten how the Lord had helped him in times of distress. All that mattered to him now was his status as the king of the celestials.
Andal says the Lord had shown how merciful He was by helping even such ingrates as the celestials.