Cognizant has entered into a five-year multi-million dollar engagement with Future Group, a multi-format retail group, to provide end-to-end IT infrastructure services for all Future Group companies.
Under the managed services agreement, Cognizant will support more than 1,000 Future Group stores—including marquee names such as Pantaloons, Big Bazaar, Food Bazaar, Central, Home Town, and eZone — across 85 towns and cities. Besides providing service desk support, data centre management, and network services support, Cognizant will also deliver mission-critical, last-mile IT infrastructure services support to Future Group's network of stores, warehouses, offices, and data centres.