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Updated: October 13, 2011 16:09 IST

BlackBerry says services have improved

AP
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Research in Motion office (RIM), the makers of Blackberry, in Slough England. Photo: AP
Research in Motion office (RIM), the makers of Blackberry, in Slough England. Photo: AP

Research in Motion said BlackBerry services across Europe, the Middle East and Africa have improved after its biggest outage in years.

The company posted a statement on Thursday that said services are better. BlackBerry users around the world have faced huge problems over the past few days getting and receiving emails and messages, as well as launching Internet services.

The company said it would monitor the situation around the clock to make sure there’s no repeat.

Research In Motion Ltd., the Canadian company that makes the phones, says a crucial link in its European infrastructure failed on Monday, and that its backup also failed. Although the underlying issues have been repaired, the system had built up a backlog of emails and messages that needed to be wound down.

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