Industry is in the process of building high energy workforce focussed on future aspirations

National Association of Software and Services Companies (Nasscom), a representing body for IT and ITeS (IT-enabled Services) companies, has urged the industry to adopt a set of best practices that will promote ethical hiring and help industry address short-term challenges of attrition and talent management.

Addressing a press conference here on Wednesday at an annual Nasscom HR Summit 2010, Som Mittal, President, Nasscom, said India was now an epicentre for global best practices. India's image as a “skill factory” had to be carefully built upon with focus on creating multiple and specialised management tracks, globalised expertise and building on domain-specific knowledge and campus hiring in eighth semester. The industry should insist the employees to serve notice period with previous employers and discourage frequent job-hoppers (less than six months). Finally, the corporate should partner executive recruiters association to follow similar practices, he said.

Mr. Mittal said as per the Nasscom report, by 2020, the sector would see a growth of 10 million direct employment and 20 million indirect employment. In the coming decade, there would be five million women employees and four million direct employees from Tier-II and Tier-III locations. This would happen because of young demographics and the changing aspirations of India's youth. At the same time, the companies had also created high-paying jobs and set standards for work environment.

He said the industry was in the process of building high energy workforce focussed on future aspirations. He said there would multicultural workforce with 15-20 per cent of foreign origin. Global policies and processes would be adopted among Indian corporates. There would more opportunities coming up from the Tier-II/Tier-III locations and rural areas. Domain-specific business knowledge were bound to grow as there would be greater availability of multiple and specialised domain expertise.

R. Chandrasekaran, President and Managing Director, Cognizant, said during 2009, nearly $1.4 million was spent on training activities. The average training period for an existing employee was two weeks. So, it was ethical that the best practices were followed both by the employees and the employers. He felt that it would be unethical for an employee to leave the organisation in the middle of a project. This would create lots of negative impact on the organisation and on the client, he added.

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