Country’s largest car maker Maruti Suzuki India on Monday said it will undertake a ‘service campaign’ for 3,796 units of its newly launched mid-size sedan Ciaz to replace a faulty part of clutch operation system.
“MSI will proactively undertake a service campaign to inspect a suspected fault and replace the relevant part of clutch operation system of a batch of 3,796 Ciaz (manual transmission) cars,” the company said in a statement. These cars are among those manufactured till November 7, 2014.
In a separate note, the company clarified this “initiative for the Ciaz is not a recall. It is a service campaign undertaken in the interest of the customers… Service Campaigns are undertaken globally by automobile companies to rectify faults that may potentially cause inconvenience to customers,” it said.
While Maruti Suzuki dealers have started to communicate with owners of the impacted vehicles, customers can also check the company’s website to ascertain if their car is among the affected vehicles.
The inspection and replacement will be done free of cost for the customer.
MSI had launched Ciaz with an introductory price starting at Rs 6.99 lakh (ex-showroom Delhi) last month.
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