Insurance sector regulator IRDA on Friday opened a regional office in New Delhi, upgrading its existing establishment.
The new set-up located at Parliament Street will focus on spreading consumer awareness and handling grievances. It will also provide support for inspection of insurance companies located in the northern region.
IRDA Chairman T S Vijayan inaugurated the office that will be headed by a joint director and have 10 other officers and employees.
“Some of the functions of Consumer Affairs Department, Inspection Department and Surveyors Department of IRDA will be handled from this office,” IRDA said in a release.
The office will also be responsible for granting/renewal/ modification of licenses of surveyors and loss assessors.
“With the above functions at Delhi, IRDA will be able to work more closely with the policyholders and to better position the IRDA to supervise the regulated entities in the area,” the release said.
One more regional office will be opened shortly in Mumbai, the IRDA release said.