India Yamaha Motor on Saturday said it will voluntarily recall 56,082 units of its scooter ‘Ray’ after the company detected insufficient strength in the handlebar of some scooters due to inadequate welding.
“There is a chance in extreme cases that this might impact the steering operation. As a part of an exercise to rectify the problem, the company will reach out to each individual customer in possession of such scooter to process the recall,” the company said in a statement.
India Yamaha Motor said the fault in Ray was identified during one of the field studies and the handle bars in all identified vehicles will be replaced free of charge.
The company plans to begin the voluntarily recall exercise from Saturday through ‘Ray Refresh Campaign’ that will be run through the company’s dealership networks across the country. The customers will be contacted through mail as well as phone calls starting today to replace the affected part through this campaign.
The company clarified ‘Ray Z’ scooters are completely unaffected by this potential problem.