Dell Services is shifting its IT health care focus to mid-segment in India. The mid-segment typically includes 50-100 bed hospital chains, eye care, dental care and other speciality chains.
Dell Services is now starting to focus on the Indian IT healthcare market. As of now, it derives majority of its revenue from healthcare vertical focused on the U.S., the U.K. and Middle East.
According to Veera Raghavan, Executive Director and Global Practice Head for Healthcare and Life Sciences at Dell Services, about 90-100 specialised healthcare chains are coming up in the mid-segment. “If you look at IT spend by hospital segment, it is upwards of 2-2.5 per cent of revenue globally. In India, even 0.5 per cent is considered high. However, we believe the IT spending in healthcare is growing 25 per cent year-on-year,” said Mr. Raghavan.
About eight months ago, Dell Services launched a programme called ‘hospital IT in a box’, which looks to bundle the IT needs — right from ERP to hospital administration system on the cloud — and offer it as a service. The firm has tied up with Ubq Technologies (which provides the hospital information systems solution in the front-end) and Ramco Systems for the ERP on the cloud. Mr. Raghavan said for a 50-bed hospital chain the cost could be Rs.25,000 plus or minus a month.
“We have already tied up with a hospital chain. In the next three months, we will have three hospital chains signed,” he added. Mr. Raghavan is betting on the Indian IT healthcare spending to go up. Healthcare providers in India are expected to spend $1.1 billion on IT products and services in 2014, an increase of 5 percent over 2013, according to research firm Gartner.
