Telecom regulator TRAI on Wednesday rolled out 'DND (do not call) Services' mobile application for easier management of unsolicited calls and messages by the cell phone users.
“TRAI has developed a mobile App for easy registration of UCC complaints to the service providers. With this App, the consumer can also check the status of his complaint. The app is available in the Google App store and Mobile Seva App store,” TRAI said.
Currently, consumers can log complain about messages and calls from telemarketers through toll free number 1909.
TRAI issued ‘The Telecom Commercial Communications Customer Preference Regulations (TCCCPR),2010’ in December 2010 with the objective to provide an effective mechanism for curbing Unsolicited Commercial Communications (UCC).
TRAI will soon be coming out with the app for iOS too.
“The regulations have been framed keeping in view the interest of the customers and telemarketers while ensuring effective implementation,” A Robert J Ravi, Advisor, TRAI, told reporters here.
